Field Services Engineer

About the role

Weber Packaging Solutions is seeking a highly driven Field Service Engineer based in Illinois to support customers. This role is ideal for a true road warrior - someone who thrives on being in the field, enjoys travel and takes pride in delivering hands-on technical support directly at customer sites. Our top performers are mechanically inclined, technically skilled, and energized by a fast-paced, travel-intensive environment. This position requires a high level of independence, a strong customer-first mindset and the ability to stay organized and responsive while frequently on the road. Overnight travel is a core component of the role, averaging 3–4 nights per week.

This position offers a base salary plus quarterly bonus, along with a competitive benefits package.

Responsibilities

• Assignments will include traveling to planned, preventative, maintenance visits and installations of our label and print systems (industrial equipment).
• Managing all aspects of your assigned territory to include, but not limited to; responding to customer needs, establishing a rapport with assigned customer base, supporting customer training and events as required.
• Building and maintaining strong relationships, both internally and with customers.

Skills and Qualifications

• College or Technical degree or equivalent technical support experience.
• 1-3 years of experience as a field service technician or engineer, with background in service, print or packaging as a bonus.
• Proficient in MS Office, use of tablet, iPhone, laptop.
• Strong communication skills and the ability to manage and prioritize work.
• Ability to lift equipment and components up to 50 pounds.
• Valid driver's license with a good driving record.

Benefits and Perks

• Competitive Compensation
• Territory Bonus
• Fleet Vehicle
• Paid Time Off & Paid Leave
• 10 Paid Holidays per year
• Employee Referral Bonus Program
• Blue Cross/Blue Shield medical insurance
• Dental Insurance
• Vision Care
• Short-Term Disability
• Company Paid Life Insurance
• 401(k) Plan and company match!
• Travel points for airlines and hotels are retained by the employee for personal use
• Service Anniversary Awards
• Summer picnics and end of year holiday celebrations
• Employee Assistance Program
• Tuition Reimbursement
• Company Discounts and more!

Pay

Annual salary for this position starts at $65,000.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.