Field Services Engineer
About the role
Pronto AI is a global leader in commercializing autonomous vehicle (AV) technology, deploying Autonomous Haulage Systems (AHS) that automate operations in mines, quarries, and construction sites worldwide. While much of the industry remains in R&D, we deliver real, production-ready autonomy that is already operating in the field. We are on a mission to make mining operations safer, smarter, and more efficient through cutting-edge technology, and we are building toward becoming the world’s first profitable AV technology company.
The Field Engineer is a hands-on role, responsible for the installation, preventive maintenance, and repair of Pronto's advanced technology solutions across a range of customer locations. This position plays a critical role in ensuring successful deployment and optimal performance of Pronto equipment in the field.
- Work on real, production-deployed autonomy.
- Build technology that directly improves safety, efficiency, and productivity.
- Tackle complex challenges in demanding, real-world environments.
- Be part of a fast-moving team with high ownership and impact.
- See your work deployed and making a difference in the field.
- Collaborate closely with experienced engineers and industry operators.
- As a company driven by innovation and continuous change, close collaboration is essential; we constantly reimagine our industry, create new products, and refine our processes.
Responsibilities
- Installation & Deployment: Perform on-site installation of Pronto hardware and software solutions, including sensor systems, DBW kits, power integration, and vehicle interfaces; install peripheral hardware such as network stations, gate systems and office infrastructure; conduct system calibrations and validation tests to ensure installations meet operational standards; collaborate with Engineering and Customer teams to ensure field deployments align with specifications and best practices; collaborate with engineering on R&D projects; coordinate with customer teams on training and technical maintenance.
- Preventive Maintenance: Carry out scheduled maintenance tasks to ensure system health, reliability, and long-term performance;