Field Services Engineer

Responsibilities

• Basic configuration to Linux/Windows servers and Windows workstations
• Production Builds in house per sales orders processed through the Merge ERP system (IFS)
• Build, Install, Configure, and test virtual and physical solutions per procedures either in house or onsite at the clients location
• Follow all Build/Installation procedures and complete all installation/qualification checklists in a timely manner to adhere to the QMS (Quality Management System)
• Provide our partners with a positive and successful integration experience
• Perform electronic and network enterprise tests per procedures provided by the Manufacturing Engineers
• Keep detailed electronic documentation (DHRs)
• Assist Manufacturing Engineers in development of configuration and test procedures
• Understands that projects worked on have a direct impact on patient safety
• Understands that all patient information that may be encountered is to be treated as confidential and not to be disclosed under any circumstances
• Pursues a program of self-development through the use of selected reading, seminars, and participation in continuing education
• Identifies and communicates possible improvements in the work process for customers and peers
• Performs other duties as assigned by immediate supervisor or upper management

Qualifications

• Associate Degree in Electronics Technology Engineering or Computer Science Engineering or equivalent degree or experience
• A+, CISCO, and MCSE certifications are desirable

Core Competencies

• Highly flexible, multi-tasking skills with demonstrated ability to work effectively in a cross-functional environment
• Focused and quality driven
• Strong communications and writing skills
• Strong leadership and facilitation skills
• A proven and unwavering commitment to delivering results
• A valid driver’s license and safe driving record is required
• Ability to lift and/or move up to 50 pounds