Field Service Technician - Tulsa, OK
About Strong Technical Services, Inc., we are a highly motivated value-based organization operating in a nimble environment. Focused on creating a hard-working culture, we challenge inspired and driven people to take smart risks. Strong specializes in the installation and service of digital projection, audio systems, and digital signage. Our company offers a unique opportunity for field technicians to work in a fast paced, agile environment with cutting edge technologies to support our growing network of customers. Strong Technical Services is a nationwide provider of technology-based products and is the primary service provider for theatre chains, financial institutions, healthcare facilities, and retail outlets nationwide. We are headquartered Omaha, NE. We are revolutionizing the future of digital media and digital cinema products. Do you have what it takes to be a part of our team?
About the role
The Field Service Technician is responsible for providing customers with technical support and services; including but not limited to preventive maintenance, installation, site surveys, demand and emergency services specifically related to digital cinema equipment.
Responsibilities
- Performs maintenance on cinema projection equipment, digital signage, sound systems, servers, and power supplies, etc.
- Provides demand service for customers; determines and executes a support plan
- Tests electronic assembly, components or parts by connecting to various equipment, such as ohmmeter, voltmeter, ammeter, color meter, resistance bridge, oscilloscope, automatic or computerized test equipment
- Examines equipment and assemblies for defects and replaces defective components
- Repairs equipment and performs field testing
- Resolves firmware and software issues
- Directs investigation of customer complaints regarding