Field Service Technician (Swiftwater, PA)

Title Field Service Technician I Department North America Field Service Location On-site/Traveling (Swiftwater, PA) Reports To Field Service Manager About Us Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment improving the performance of clean manufactures in the semiconductor and pharmaceutical industries. We’re a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications. The Role As a Field Service Technician, you’ll be addressing Particle Measuring Systems customer equipment maintenance and repair needs. The position is tasked with assuring customer satisfaction through timely and efficient maintenance and repair and continual improvement in the quality of our products and services. This position is an onsite service technician for our partners in Pennsylvania with additional travel in support of regional installation base (50% initially – rising to 100% in 2028). Job Responsibilities Calibrating, troubleshooting and repairing electronic equipmentSupporting customer calibration and maintenance of Particle Measuring Systems micro-contamination monitoring equipmentResearching customer problems and complaintsActing as a liaison between customers and various departmentsContinuously evaluate processes for improvements in efficiency, quality, and safetyThis job description is not intended to be all-inclusive. Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the companyundefined Required Qualifications Associates Degree in Electronics or military equivalent1-year minimum previous Electronics Technician experienceAbility to read schematics in EnglishAbility to trouble shoot with minimal guidanceStrong verbal and written communication skills Ability to work independently Team player focused on customer satisfaction and quality, with a sense of urgency Preferred Qualifications Knowledge of lasers, and/or collecting and condensing optics helpful but not required Work Environment & Physical Requirements This is an onsite position located at one of our industry partner sites in PennsylvaniaThis role operates primarily in an office/lab environment. Must be able to sit, stand, and use a computer for extended periods of timeFrequent lifting of up to 50 lbs. requiredTravel: 50% initially; up to 100% by 2028Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role Compensation & Benefits Competitive base salary range: $29 - $43 per hour, depending on experienceOur compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth.Comprehensive benefits package:Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance401(k) retirement plan with company matchVacation, holiday, and leave policiesTuition reimbursement, Employee recognition programs, Employee assistance programs Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive