Field Service Technician - Specialty Rental - Shreveport, LA 1

About the role

Your mission as the Field Service Technician is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies. You will report directly to the Customer Support Manager. You will be part of our customer center in Shreveport, LA, joining a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area, United States (US).

Responsibilities

• Maintain fleet in the field
• Repair down equipment in the field and at customer locations
• Perform preventative maintenance on equipment throughout the territory
• Develop and optimize efficient processes and routines
• Improve measurable success to business targets
• Document all work performed daily by using company provided hardware and software

Requirements

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• 2‑3+ years of experience as an industrial related field service mechanic
• An appropriate electromechanical degree or training
• Demonstrated expertise in the maintenance, overhaul and repair of different industrial equipment including electrical, hydraulics and/or pneumatics
• Good command in English; second language knowledge is a bonus
• High energy levels
• Expected to lift up to 50 lbs and work in industrial environments including extremes in temperature with walking, standing, reaching, bending, and kneeling

Benefits

• Learning culture with global mobility as an enabler for growth
• Individual learning opportunities (LinkedInLearning, e.g.)
• Feedback culture
• Internal job portal
• Global project assignments
• Face‑to‑face training sessions
• Well‑being support through programs such as team events
• Excellent compensation package, including a flexible benefits plan and a generous retirement plan
• Health, Dental and Vision insurance
• Paid time off, life & disability insurance

Pay

Salary range for this position is $31.80 to $35.20 per hour, DOE.