Field Service Technician (San Francisco, CA)
Key Responsibilities
- Inspect, perform service, troubleshoot (preventive maintenance, safety checks, corrective actions, upgrades and refurbishment) on the following equipment: Forklifts, Knuckle Boom Cranes, Loaders, Liftgates, Hooklifts, Skiploaders & Hoists in line with Manager’s instructions
- Follow applicable safety rules, agreed working practices and environmental requirements
- Stay up to date with technical developments as shown in internal service bulletins and complete technical courses when instructed by District Service Manager
- Respond to customer’s queries and concerns to maximize customer satisfaction & follow Hiab Customer Satisfaction Guidelines
- Keep adequate records, maintain documentation & submit daily reports in the format specified by the District Service Manager
- Recognize sales opportunities and communicate to District Service Manager
- Coach/tutor junior colleagues and trainees as necessary
Requirements
- Ability to obtain and maintain a 1-year DOT Medical Card is required for this position
- Valid Driver’s License is required
- High School diploma or equivalent is required
- 5+ years of mechanical, hydraulic and electrical operations
- Appropriate diagnostic and troubleshooting skills
- Own tools required
- Know, understand and comply with Hiab USA, Inc. Operating and Technical Procedures and Workplace Instructions
- This position requires 100% travel
Qualifications
As a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment.
Benefits
- $3,000 SIGN-ON Bonus
- Comprehensive benefit package including: health, vision, dental, company-paid & voluntary life insurance upon first day of employment
- 401k program with 6% company match
- Personal time off and company-paid holidays
- Opportunities for career growth and competitive salary commensurate with experience
- Tuition reimbursement for job-related continued education
- Referral Program
Pay
Salary ranges from $39.90-$46.40 per hour based on skills and experience.
Schedule
Your mission To perform service, (preventive maintenance, safety checks, corrective actions, upgrades and refurbishment) on equipment, at external or Hiab locations in line with Manager’s instructions.
About the Role
To perform service, (preventive maintenance, safety checks, corrective actions, upgrades and refurbishment) on equipment, at external or Hiab locations in line with Manager’s instructions. Responsible for contributing to productive customer relationships as well as following Best Practice in all administrative and technical activities.
Skills
Ability to obtain and maintain a 1-year DOT Medical Card is required for this positionValid Driver’s License is requiredHigh School diploma or equivalent is required5+ years of mechanical, hydraulic and electrical operationsAppropriate diagnostic and troubleshooting skillsOwn tools requiredKnow, understand and comply with Hiab USA, Inc. Operating and Technical Procedures and Workplace InstructionsThis position requires 100% travel
Benefits
- $3,000 SIGN-ON Bonus
- Comprehensive benefit package including: health, vision, dental, company-paid & voluntary life insurance upon first day of employment
- 401k program with 6% company match
- Personal time off and company-paid holidays
- Opportunities for career growth and competitive salary commensurate with experience
- Tuition reimbursement for job-related continued education
- Referral Program
Pay
Salary ranges from $39.90-$46.40 per hour based on skills and experience.
Schedule
Your mission To perform service, (preventive maintenance, safety checks, corrective actions, upgrades and refurbishment) on equipment, at external or Hiab locations in line with Manager’s instructions.
About the Role
To perform service, (preventive maintenance, safety checks, corrective actions, upgrades and refurbishment) on equipment, at external or Hiab locations in line with Manager’s instructions. Responsible for contributing to productive customer relationships as well as following Best Practice in all administrative and technical activities.
Company Information
Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. www.hiabgroup.com
Equal Opportunity Employer
We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs.
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