Field Service Technician, Rental-Lift Truck

Job Summary

Perform maintenance, diagnosis, and repairs in the field, on customer owned or Altorfer rental lift trucks/forklifts, Caterpillar, and other allied type construction equipment. Service areas include Cedar Rapids, IA., Cedar Falls, IA. and Dubuque, IA.

Responsibilities

• Provide exceptional service to our customers by performing maintenance, diagnosis, and repairs on allied type construction and lift truck equipment.
• Aid in the decision if equipment needs to be transported into the shop to complete repairs.
• Establish and maintain service-oriented working relationships with customers.
• Plan and execute the repair of various pieces of rental equipment.
• Complete service reports and all other paperwork before and after repairs are made.
• May perform other related duties as requested and/or assigned.

Qualifications

• Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required.
• Previous experience working on electric, diesel engines, hydraulic systems, fuel systems, drivetrain, brake systems, etc. and possess troubleshooting skills.
• Automotive and Industrial Maintenance Technicians encouraged to apply.
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required.
• Knowledge of Cat software preferred.
• Must take initiative, be team oriented and willing to adapt to change.
• Ability to write professional business communication when sending emails, letters, notes, and documenting is required.
• Must be a self-starter, well organized and able to work in a fast-paced environment.
• Ability to follow all safety rules and wear proper safety equipment.
• Excellent customer service skills are needed.
• Must be able to safely lift 75 lbs, bend, twist, and climb.

Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Altorfer

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and the opportunity to work with a remarkable team of people.