Field Service Technician-Remote Central California Valley

Job Summary

The Remote Service Technician is based within the Central California Valley, and travels to customer homes/sites to assist with questions and concerns, and resolve warranty issues by identifying and addressing potential defects within Cavco’s warranties and commitments for manufactured housing repairs. The incumbent may work independently or under direct supervision, executing specific process steps under continuous quality review and coaching as needed.

About the Role

This position will work primarily in the Modesto and Sacramento areas. The ideal candidate will have knowledge and experience with home repairs/manufactured housing and construction. This position will require some overnight travel. Cavco provides a service van, gas card, expense money and per diem if out of town overnight. Must be a self-starter who is able to work independently as well as with others.

Responsibilities

• Conducts trim-out of homes at customer site, including interior drywall finish and tune-up of ceramic tile, doors and trim, cabinetry, and function testing of the home
• Repairs and/or installs plumbing, electrical and flooring
• Conducts final inspection with customer, identifying any additional repairs
• Contributes and promotes an excellent customer experience
• Safely and effectively operates a Company fleet van and/or box truck, primarily in the Central California service area
• Maintains truck and tools to insure safe and effective operation
• Maintains accurate records and logs
• Performs all duties in accordance with safety policies/guidelines
• Effectively performs duties per work orders and instructions
• Effectively communicates with supervisor, colleagues and customers
• Demonstrates work ethic based on principles of honesty and integrity
• Maintains a professional appearance at all times
• Performs various other duties as assigned

Qualifications

• Must be at least 21 years of age
• Must hold a valid Driver License and maintain an acceptable driving record (verified Department of Transportation)
• Must successfully pass pre-employment physical, background verification and drug screen
• At least one year of construction experience, such as repair and installation of framing, plumbing, electrical, roofing and drywall, is preferred
• At least one year of experience operating a van and/or box truck is preferred
• Demonstrable ability to work effectively in a fast-paced environment
• Demonstrable ability to effectively prioritize, plan, organize and manage tasks
• Demonstrable ability to exhibit patience and empathy

Benefits

Pay depends on experience. Benefit package included.