Field Service Technician - Pharma Filling & Packaging Systems

About the role

Together with 6,900 colleagues worldwide, we are the strategic partner for the pharmaceutical, biotech and food industries. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals.

Key Responsibilities

• Provide turnkey support for start-up, IQ, OQ, and PQ validation testing on new machine installations.
• Provide updates and modifications to machine control software at customer sites and training customers on use and maintenance of equipment.
• Cook up development activities and upgrades related to updating and improving machine functionality.
• Support Customers, Customer Service department and Sales department as required.
• Participate in continuous training, as needed, in order to maintain technical expertise and proficiency on new equipment and existing systems applications through internal training.
• Work in a cleanroom environment, fully gowned. Work in tight quarters; on top and underneath equipment standing, stooping, kneeling and bending continuously (approx. 66% of the time).
• Lift up to 50lbs on a regular basis.

Qualifications

• Basic Requirements: 2-year Packaging Machinery degree and 2 years of experience working on Packaging Equipment OR 5 years overall experience in repair and maintenance of capital equipment.
• 2-years’ experience working directly with Customers.
• Ability to travel 80% of the time Domestically and Internationally.
• Preferred Qualifications: BS in Electrical Engineering, Experience in the packaging industry, Proficiency in operating controls, and prior work experience in repair/maintenance of control systems, such as servo drives, HMI's and programmable controllers, Demonstrated advanced mechanical, electrical and software skills. systems of equipment (Allen Bradley, Siemens, PLC, PMAC, etc.), Experience with cGMP and GAMP requirements in the Pharmaceutical Industry, Strong customer service focus with ability to assure customer confidence in the operation of equipment, German-speaking skills a plus.

Benefits

• Health insurance (Medical, Dental, Vision, and Prescription from day one)
• 401(k) with generous Company Match
• Employer Paid Short- and Long-Term Disability Insurance, Life Insurance
• Education Assistance Program
• Paid Time Off
• Employee Assistance Program

Pay

The expected compensation range for this position is between $40 - $50 per hour. Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience.

Schedule

Not specified