Field Service Technician- Locksmith
Responsibilities
Addresses issues and provides maintenance services according to set schedules and in line with company policy and manufacturer specifications.
- Assists with and/or performs basic level services on assigned products, including:
- Cleaning, drilling and lock replacement for safe deposit boxes and under counter teller equipment.
- Maintaining bolt work and time locks on safes, chests and vaults.
- Maintaining ATM Cencon locks and mechanical and electrical combination locks.
- Providing key duplication and lock core replacement.
- Maintaining after-hour depositories, VAT units, drive-up windows, drawers and sliding windows.
Prioritizes service calls based on Service Level Agreements and management direction.
Reports equipment discrepancies and chronic issues, escalating to proper support team for resolution.
Contacts customers as required to set appointments, update on progress or ensure satisfaction with service delivery / issue resolution.
Maintains safety awareness and follows safe behaviors at all times.
Maintains a positive attitude to increase customer satisfaction.
Qualifications
Required Qualifications
- Education or equivalent work experience required.
- Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Service Operations Security.
- Good business English skills (Written and spoken).
About the Role
Connects people to commerce in this vital, rewarding role.
Benefits
Actual compensation for this role will depend on several factors including your qualifications, skills, competencies, geographic location, internal equity, and relevant experience.
Pay
$25-$30/hr.
Schedule
Not specified.