Field Service Technician, Intermediate

About the role

Intermediate level position responsible for one or more operational compression jobs with direct responsibility for the operation of compressor packages, gas processes, and rental equipment. Provides feedback for the development of the location’s operating policies, and material forecasts for assigned units. Has intermediate level diagnostic and repair skills. May backfill and assist other field positions on occasion.

Responsibilities

• Directs, coordinates, and performs job activities in a manner consistent with Kodiak’s procedures, goals and objectives
• Troubleshoots complex repairs and major equipment overhauls and operation
• Builds and maintains customer relationships
• Analyzes job parts and supply inventory to effectively communicate with Supply Chain, ensuring a sufficient level of parts for optimal job performance
• Takes all corrective actions necessary to ensure guaranteed 98% or better mechanical availability of equipment
• Attends and participates in all HSE meetings and ensures adherence to all HSE protocols
• Maintains assigned units in a clean and presentable condition
• Completes proper reports and actions required by the area’s operating procedures/policies
• Provides 24/7 coverage
• Works overtime and is available for on-call rotations (including work after regular hours, weekends, and holidays)
• Performs additional tasks as assigned

Requirements

• High School Diploma or equivalent required
• Preferred: OEM, Trade School or 2+ years comparable work experience in a related field/industry
• Successful completion of Kodiak’s Short Service Employee (SSE) program, plus a minimum of 1–2 years in an entry level Field Technician role
• 3+ years (in total) of compression process, production, and equipment related experience and/or training
• Electrical troubleshooting skills
• Advanced knowledge of compressor packages, including all components and systems and mechanics of motor compressors (Waukesha, Ariel, Caterpillar, etc.)
• Working knowledge of relevant HSE procedures and regulations
• Microsoft Office Suite (Excel, Word, Outlook)
• Valid Driver’s License, with Motor Vehicle Record (MVR) within the acceptable parameters of Company Policy
• Cat Certification preferred
• Waukesha Certification preferred
• Ariel Certification preferred
• Ability to read, write, speak, and understand English

Skills

• Teamwork
• Effective communication, both written and oral
• Analytical capability
• Strong mechanical aptitude
• Self-motivation and self-control
• Initiative
• Planning and problem solving
• Customer focus

Physical Demands

• Operation of heavy equipment
• Stand for up to 75% of the time
• Sit for up to 25% of the time
• Climb ladders or stairs to inspect, repair, and paint equipment; must maintain balance on stairs and/or ladders without assistance
• Communicate and respond to coworkers, customers, and emergency cues/alarms, in person and on the telephone, including use of mobile devices
• Frequently lift at least 10 pounds; infrequent lifting of > 50 lbs
• High noise environment (>85 dBA) with ear protection
• Potential exposure to hazardous chemicals
• Work in outdoor conditions, including extreme heat and extreme cold
• Move and maintain self in different positions — stoop, kneel, crouch, and crawl to accomplish tasks in various environments including tight and confined spaces
• Wear all required PPE, including fire-retardant clothing, hard hats, face shields, hearing protection, safety glasses, and steel-toed boots
• Frequently type and use computer and other office equipment such as copier, printer, calendar, telephone, etc.

Schedule

• 24/7 coverage required
• Overtime and on-call rotations required, including work after regular hours, weekends, and holidays