Field Service Technician II - Yakima, WA

Position Summary & Key Areas of Responsibility

NCR Atleos, a leader in expanding financial access, seeks Field Service Technicians to join its dynamic team. Ideal candidates are tech-savvy with mechanical aptitude, eager to transfer their skills, and passionate about providing exceptional service.

Field Service Technicians play a crucial role in delivering solutions that build long-term relationships with customers. They respond to customer needs promptly, triaging issues and resolving them before they escalate. With comprehensive training provided by NCR Atleos, technicians ensure that customers receive the support they need, fostering a culture of continuous learning and improvement.

Skills

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
• Manage everything from network faults and traffic, to configuration, security, and remote system access
• Basic electronic skills and operating system familiarity
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

Qualifications

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 19 years of age
• Valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
• PC skills
• Ability to perform essential functions of the job with or without a reasonable accommodation

Preferred Qualifications

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

Benefits

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401(k)

Pay

$40,800.00 to $59,200.00 on the lower end, with more experienced professionals earning up to $69,600.00

Schedule

Prolonged travel with driving several hours per day, rotating and weekend shifts

Benefits

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401(k)