Field Service Technician II St Paul, MN

Company Overview

BearCom is the largest distributor of wireless voice, data, and video solutions in North America with 40+ years of industry‑leading experience. Partnerships include Motorola, JVC Kenwood, Avigilon, and more, spanning 75+ branches across the continent. BearCom employs a wide range of installation and technical team members and provides extensive on‑the‑job training.

Responsibilities

• Install and support wireless communications systems.
• Create mid‑level programming codeplugs (12+ channels, trunking, multiple zones).
• Install and service wireless communications equipment, including UHF/VHF and 800/900 MHz systems, dispatch consoles, BDA/DAS systems, microwave systems, wireless broadband devices, and CCTV equipment.
• Recommend appropriate equipment and hardware that meets customer requirements.
• Travel regionally and/or overnight; on‑call hours may be required.

Qualifications

• 5+ years of service technician experience diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, or Vertex equipment in the 2‑way radio wireless and/or communication field (if not military experienced).
• Extensive knowledge of 2‑way radio theory, RF propagation characteristics, and communications systems.
• Ability to interpret schematics, blueprints, and diagrams.
• Knowledge of battery backup systems, base stations, repeaters, multicouplers, duplexers, TCP/IP principles, and NIC programming.
• Proficiency operating test equipment such as spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multimeters.
• Proficiency designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems.
• Proficiency with the MS Office Suite (Word, Excel).
• CET certification a plus.
• Journeyman level must be attained within 6 months of employment.
• Associate degree in Electronics Technology or equivalent.
• R56 Certified Installer.
• Motorola Astro 4x‑7x training for various system operations.
• Certification in various Astro 25 products (Quantar, GTR8000, MCC5500/7500, etc.).
• Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max, etc.).
• Knowledge of audio, RF, digital, and microprocessor electronic circuits at the component level.
• Security clearance preferred (if applicable to location).
• Valid driver’s license.
• Ability to pass drug screenings, background checks, and motor vehicle record check.

Preferred Qualifications

• Proficient electronics background.
• Experience diagnosing, repairing, programming, and installing RF equipment.
• Understanding of two‑way radio theory and RF propagation across various frequency bands.
• Competent operation of test equipment (communications service monitors, wattmeters, TDRs, FDRs, multimeters).
• IP networking experience a plus.
• Proficiency in MS Office Suite (Outlook, Word, Excel).

Benefits

• Highly competitive compensation.
• Medical, dental, and vision insurance.
• Company‑paid life, short‑term, and long‑term disability insurance.
• Paid holidays.
• Generous paid time off.
• Matching 401(k) plan.
• Use of company vehicle.
• Employee referral bonus.
• Tuition reimbursement.
• Extensive on‑the‑job training and coverage of most professional certification fees.