Field Service Technician II - San Antonio
NCR Atleos · Texas, United States · 1 mo ago
RemoteRemoteEngineering$45k–$58k/yrFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: EEO, legal, etc. Also remove duplicated lines, navigation, cookie, etc. Must not create sections with filler like "commensurate with experience". We have salary range given: $45,000 – $58,000. So we can include Pay section with that. Benefits: listed: Medical Insurance, Dental Insurance, Life Insurance, Vision Insurance, Short/Long Term Disability, Paid Vacation, 401k. So Benefits section. Schedule: Not explicitly given; there is mention of rotating and weekend shifts, prolonged travel, etc. That's schedule info. Could include Schedule section with details: rotating and weekend shifts, prolonged travel with several hours of driving per day, may be reassigned, may elect overnight travel. That's schedule info. So include Schedule.
About the role: we have intro paragraphs about role, position summary. Could be About the role.
Responsibilities: list of duties from "Key Areas of Responsibility". Use
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: EEO, legal, etc. Also remove duplicated lines, navigation, cookie, etc. Must not create sections with filler like "commensurate with experience". We have salary range given: $45,000 – $58,000. So we can include Pay section with that. Benefits: listed: Medical Insurance, Dental Insurance, Life Insurance, Vision Insurance, Short/Long Term Disability, Paid Vacation, 401k. So Benefits section. Schedule: Not explicitly given; there is mention of rotating and weekend shifts, prolonged travel, etc. That's schedule info. Could include Schedule section with details: rotating and weekend shifts, prolonged travel with several hours of driving per day, may be reassigned, may elect overnight travel. That's schedule info. So include Schedule.
About the role: we have intro paragraphs about role, position summary. Could be About the role.
Responsibilities: list of duties from "Key Areas of Responsibility". Use - .
Requirements: Basic Qualifications list.
Qualifications: Preferred Qualifications list.
Skills: maybe combine PC skills, basic electronic skills, OS familiarity, etc. Could be separate Skills section. But we have PC skills etc in Basic Qualifications. Could put under Skills. However we already have Requirements (Basic Qualifications) and Qualifications (Preferred). Skills could be separate but we might avoid duplication. The instruction: use headings for sections like Skills if there is content. We have PC skills, basic electronic skills, OS familiarity, ability to perform essential functions (physical). Those could be under Skills. But they are also in Basic Qualifications. Might be okay to put them under Skills and not duplicate. However we must preserve ALL substantive information; we cannot omit details. If we put them only under Skills, we still preserve. But we also have Basic Qualifications list includes age, auth to work, driver's license, PC skills, etc. If we move PC skills etc to Skills, we still have them. But we also need to keep other basic qualifications like age, auth to work, driver's license, ability to perform essential functions (physical). Those could be under Requirements. So we split.
Thus:
About the role
with paragraphs summarizing role description (intro, position summary). Ensure we keep all substantive info: mention front line, trusted partners, delivering reliable service, looking for technicians, training, building long-term career, etc. Also mention position summary details: first line response, communicate, organize/triage, training, learning community, diverse, ambassador.
We must not repeat job title. So fine.
Responsibilities: list from Key Areas of Responsibility.
Requirements: Basic Qualifications (excluding PC skills etc? but we can include all basic qualifications; but we already moved PC skills etc to Skills. To avoid duplication, we could keep all basic qualifications under Requirements and not have Skills separate. But we need Skills section if we want. The instruction: Prefer a few substantive sections over many thin ones. So maybe better to combine Requirements and Qualifications and Skills into fewer sections. But we have headings defined; we can choose to include only those with content. Could include About the role, Responsibilities, Requirements (combining basic and preferred), Benefits, Pay, Schedule. That's 6 sections. That seems reasonable. Skills could be omitted if we incorporate into Requirements. However the instruction says use headings for sections like Skills if there is content. But we can omit Skills if we incorporate its content elsewhere. That's allowed because we only include sections when posting has real specific content for it. If we put skill details under Requirements, we still have content for Requirements. So we can omit Skills heading.
Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule.
Check each for substantive content.
About the role: we need to capture all substantive info from intro and position summary. Must not omit any detail. Let's extract:
Intro For The Business: At NCR Atleos, our Field Services organization is on the front line of keeping commerce running for some of the world’s largest retailers and financial institutions. Our technicians are trusted partners to our customers, delivering reliable, high-quality service that keeps essential self-service technology operating around the clock. We are looking for Field Service Technicians who are technically curious, mechanically inclined, and customer focused. Whether you already have field service experience or bring transferable technical skills, NCR Atleos provides the training, tools, and support needed to build a long-term career in a high-impact, customer-facing role.
Position Summary: Are you a Field Technician, Field Engineer, or Service Technician—or interested in starting a career in this field? Are you tech savvy with strong mechanical aptitude and transferrable skills? Do you want to work with some of the largest retailers and banks in the industry? If so, NCR Atleos is interested in speaking with you! NCR Atleos’s Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Atleos) will allow you to provide customers what they need when they need it. Our virtual and hands on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR Atleos is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors and coaches who work across territories to share their knowledge to enhance each other’s growth. NCR Atleos is dedicated to building a diverse community, one where employees feel a sense of belonging and teamwork, are valued for their contributions and the perspectives they bring. This role truly keeps commerce running across the globe and is an ambassador for the NCR Atleos Brand.
We must keep all that. So About the role will contain multiple paragraphs.
Responsibilities: list from Key Areas of Responsibility:
- Perform customer installations, maintenance, and service calls promptly and effectively
- Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory
- Perform scheduled maintenance, corrective repairs, and system overhauls
- Diagnose and resolve issues involving hardware, software, networking, and system configurations
- Manage network faults, system access, security settings, and remote connectivity
- Organize and triage customer issues, addressing problems proactively when possible
- Communicate with customers in an open, helpful, and professional manner focused on resolution
- Participate in virtual and hands-on training programs provided by NCR Atleos
- Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements
- Perform other related duties consistent with qualifications and business needs
- May be reassigned to adjacent service territories during standard shifts to meet operational needs; managers will strive to communicate in advance whenever possible to minimize schedule disruptions
- May elect to participate in overnight travel assignments to support broader service coverage; all travel follows established company policy and reimbursement guidelines
We need to keep all.
Requirements: Basic Qualifications list:
- Local candidate to the specific geographic area
- Authorized to work in the United States
- At least 19 years of age
- Valid driver’s license and driving record that meets NCR Atleos fleet requirements
- PC skills, basic electronic skills, and operating system familiarity
- Ability to perform essential job functions without reasonable accommodation, including:
- Prolonged travel with several hours of driving per day
- Rotating and weekend shifts
- Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
- Bending, squatting, walking, standing, sitting, reaching, and repetitive hand movements manipulating objects of various sizes
We could keep the sub-bullets as part of the same item or separate. Use - for any list. For nested list maybe we can keep as part of same li with sub-bullets? Simpler: keep as separate li items, but note the ability to perform essential job functions includes those; we could make a li "Ability to perform essential job functions without reasonable accommodation, including:" and then sublist? Might be okay to just include as one li with the details separated by commas. But to preserve detail, we could break them out. However the instruction: Use
- for any list of duties/requirements/benefits. So we can have a top-level list for requirements, and within that we can have sublist? Not specified but we can keep simple.
We'll produce:
- Local candidate to the specific geographic area
- Authorized to work in the United States
- At least 19 years of age
- Valid driver’s license and driving record that meets NCR Atleos fleet requirements
- PC skills, basic electronic skills, and operating system familiarity
- Ability to perform essential job functions without reasonable accommodation, including:
- Prolonged travel with several hours of driving per day
- Rotating and weekend shifts
- Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
- Bending, squatting, walking, standing, sitting, reaching, and repetitive hand movements manipulating objects of various sizes
That's okay.
Benefits: list:
- Medical Insurance
- Dental Insurance
- Life Insurance
- Vision Insurance
- Short/Long Term Disability
- Paid Vacation
- 401k
Pay: Salary Range: $45,000.00 – $58,000.00. Also note that posted salary range represents full pay range for this role across North America. Starting compensation determined based on qualifications, experience, (geographic) location, and business needs. We should include that detail. So Pay section includes that paragraph.
Schedule: we have info about rotating and weekend shifts, prolonged travel, may be reassigned, may elect overnight travel. Also maybe standard shifts. We'll include schedule details.
We must not include boilerplate: EEO statement, legal, privacy, third party agencies, etc. Remove duplicated lines.
Now produce HTML fragment only.
Let's craft.
About the role
At NCR Atleos, our Field Services organization is on the front line of keeping commerce running for some of the world’s largest retailers and financial institutions. Our technicians are trusted partners to our customers, delivering reliable, high-quality service that keeps essential self-service technology operating around the clock. We are looking for Field Service Technicians who are technically curious, mechanically inclined, and customer focused. Whether you already have field service experience or bring transferable technical skills, NCR Atleos provides the training, tools, and support needed to build a long-term career in a high-impact, customer-facing role.
Are you a Field Technician, Field Engineer, or Service Technician—or interested in starting a career in this field? Are you tech savvy with strong mechanical aptitude and transferrable skills? Do you want to work with some of the largest retailers and banks in the industry? If so, NCR Atleos is interested in speaking with you! NCR Atleos’s Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage
About the role
with paragraphs summarizing role description (intro, position summary). Ensure we keep all substantive info: mention front line, trusted partners, delivering reliable service, looking for technicians, training, building long-term career, etc. Also mention position summary details: first line response, communicate, organize/triage, training, learning community, diverse, ambassador. We must not repeat job title. So fine. Responsibilities: list from Key Areas of Responsibility. Requirements: Basic Qualifications (excluding PC skills etc? but we can include all basic qualifications; but we already moved PC skills etc to Skills. To avoid duplication, we could keep all basic qualifications under Requirements and not have Skills separate. But we need Skills section if we want. The instruction: Prefer a few substantive sections over many thin ones. So maybe better to combine Requirements and Qualifications and Skills into fewer sections. But we have headings defined; we can choose to include only those with content. Could include About the role, Responsibilities, Requirements (combining basic and preferred), Benefits, Pay, Schedule. That's 6 sections. That seems reasonable. Skills could be omitted if we incorporate into Requirements. However the instruction says use headings for sections like Skills if there is content. But we can omit Skills if we incorporate its content elsewhere. That's allowed because we only include sections when posting has real specific content for it. If we put skill details under Requirements, we still have content for Requirements. So we can omit Skills heading. Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Check each for substantive content. About the role: we need to capture all substantive info from intro and position summary. Must not omit any detail. Let's extract: Intro For The Business: At NCR Atleos, our Field Services organization is on the front line of keeping commerce running for some of the world’s largest retailers and financial institutions. Our technicians are trusted partners to our customers, delivering reliable, high-quality service that keeps essential self-service technology operating around the clock. We are looking for Field Service Technicians who are technically curious, mechanically inclined, and customer focused. Whether you already have field service experience or bring transferable technical skills, NCR Atleos provides the training, tools, and support needed to build a long-term career in a high-impact, customer-facing role. Position Summary: Are you a Field Technician, Field Engineer, or Service Technician—or interested in starting a career in this field? Are you tech savvy with strong mechanical aptitude and transferrable skills? Do you want to work with some of the largest retailers and banks in the industry? If so, NCR Atleos is interested in speaking with you! NCR Atleos’s Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Atleos) will allow you to provide customers what they need when they need it. Our virtual and hands on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR Atleos is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors and coaches who work across territories to share their knowledge to enhance each other’s growth. NCR Atleos is dedicated to building a diverse community, one where employees feel a sense of belonging and teamwork, are valued for their contributions and the perspectives they bring. This role truly keeps commerce running across the globe and is an ambassador for the NCR Atleos Brand. We must keep all that. So About the role will contain multiple paragraphs. Responsibilities: list from Key Areas of Responsibility: - Perform customer installations, maintenance, and service calls promptly and effectively - Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory - Perform scheduled maintenance, corrective repairs, and system overhauls - Diagnose and resolve issues involving hardware, software, networking, and system configurations - Manage network faults, system access, security settings, and remote connectivity - Organize and triage customer issues, addressing problems proactively when possible - Communicate with customers in an open, helpful, and professional manner focused on resolution - Participate in virtual and hands-on training programs provided by NCR Atleos - Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements - Perform other related duties consistent with qualifications and business needs - May be reassigned to adjacent service territories during standard shifts to meet operational needs; managers will strive to communicate in advance whenever possible to minimize schedule disruptions - May elect to participate in overnight travel assignments to support broader service coverage; all travel follows established company policy and reimbursement guidelines We need to keep all. Requirements: Basic Qualifications list: - Local candidate to the specific geographic area - Authorized to work in the United States - At least 19 years of age - Valid driver’s license and driving record that meets NCR Atleos fleet requirements - PC skills, basic electronic skills, and operating system familiarity - Ability to perform essential job functions without reasonable accommodation, including: - Prolonged travel with several hours of driving per day - Rotating and weekend shifts - Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance - Bending, squatting, walking, standing, sitting, reaching, and repetitive hand movements manipulating objects of various sizes We could keep the sub-bullets as part of the same item or separate. Use- for any list. For nested list maybe we can keep as part of same li with sub-bullets? Simpler: keep as separate li items, but note the ability to perform essential job functions includes those; we could make a li "Ability to perform essential job functions without reasonable accommodation, including:" and then sublist? Might be okay to just include as one li with the details separated by commas. But to preserve detail, we could break them out. However the instruction: Use
- for any list of duties/requirements/benefits. So we can have a top-level list for requirements, and within that we can have sublist? Not specified but we can keep simple.
We'll produce:
- Local candidate to the specific geographic area
- Authorized to work in the United States
- At least 19 years of age
- Valid driver’s license and driving record that meets NCR Atleos fleet requirements
- PC skills, basic electronic skills, and operating system familiarity
- Ability to perform essential job functions without reasonable accommodation, including:
- Prolonged travel with several hours of driving per day
- Rotating and weekend shifts
- Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
- Bending, squatting, walking, standing, sitting, reaching, and repetitive hand movements manipulating objects of various sizes
About the role
At NCR Atleos, our Field Services organization is on the front line of keeping commerce running for some of the world’s largest retailers and financial institutions. Our technicians are trusted partners to our customers, delivering reliable, high-quality service that keeps essential self-service technology operating around the clock. We are looking for Field Service Technicians who are technically curious, mechanically inclined, and customer focused. Whether you already have field service experience or bring transferable technical skills, NCR Atleos provides the training, tools, and support needed to build a long-term career in a high-impact, customer-facing role.
Are you a Field Technician, Field Engineer, or Service Technician—or interested in starting a career in this field? Are you tech savvy with strong mechanical aptitude and transferrable skills? Do you want to work with some of the largest retailers and banks in the industry? If so, NCR Atleos is interested in speaking with you! NCR Atleos’s Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage
- for any list of duties/requirements/benefits. So we can have a top-level list for requirements, and within that we can have sublist? Not specified but we can keep simple.
We'll produce: