Field Service Technician II - Orange County, CA

About the Role

NCR Atleos is looking for Field Service Technicians to join our Field Services Team. As a first line response to our customers, you will communicate openly and helpfully to find the right solutions, organize and triage customer issues, and handle problems proactively. This role keeps commerce running globally and serves as an ambassador for the NCR Atleos brand.

Our virtual and hands-on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR Atleos is committed to growing the capabilities of our people, offering a learning community with dedicated teachers, mentors, and coaches who share knowledge to enhance growth.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory.
• Perform maintenance, repair, and system overhauls.
• Manage network faults, traffic, configuration, security, and remote system access.

Requirements

• Local candidate to the specific geographic area (Orange County, CA).
• Authorized to work in the U.S.
• At least 19 years of age.
• Valid driver’s license and driving record that satisfies NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.
• Ability to perform essential job functions with or without reasonable accommodation.
• Willingness to travel extensively, including driving several hours per day.
• Ability to work rotating and weekend shifts.
• Capability to carry and lift tools, parts, and equipment weighing up to 50 lbs. without assistance.
• Physical ability to bend, squat, walk, stand, sit, reach, and work with hands, including repetitively grasping and manipulating objects of varying sizes.

Preferred Qualifications

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA, or N+ Certification.
• One or more years of related experience.

Pay

Salary range: $48,800.00 – $73,200.00 (with lower-end range of $40,800.00 for less experienced candidates). Offers of employment are conditional upon passing applicable screening criteria.

Benefits

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k