Field Service Technician II - Minneapolis MN

Position Summary & Key Areas of Responsibility

NCR Atleos is seeking Field Service Technicians to join our team. The Field Services Team delivers solutions that build long-term relationships with customers by providing prompt and effective service. Responsibilities include:

• Communicate with customers in an open, helpful, and engaging manner.
• Organize and triage customer issues.
• Handle problems before they occur.

Skills

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory.
• Manage everything from network faults and traffic, to configuration, security, and remote system access.
• Basic Qualifications:
• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 19 years of age.
• Valid driver’s license and driving record that satisfies NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.

Preferred Qualifications

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA, N+ Certification.
• One or more years of related experience.

Full Time Employee Benefits

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

EEO Statement

NCR Atleos is an equal-opportunity employer. We are committed to building a diverse community and fostering an inclusive environment where all employees feel valued and respected.