Field Service Technician II - Drainage

About the role

This requisition expires on August 7, 2026, but may close earlier if the position is filled prior to the expiration date.

Responsibilities

• Perform field work in all types of weather and on various surfaces including entry to sanitary sewer and stormwater manholes or other confined spaces.
• Use technical equipment to monitor, record, and calculate the performance of the stormwater, water distribution, and wastewater collection system.
• Handle external customer inquiries.
• Perform surveying functions using GPS or similar systems.
• Use computer programs such as Office 365, ArcMap, Pioneer, Telog, and FloWare to input, retrieve, and manage data.
• Work with field crews to install/repair/inspect the wastewater and stormwater systems.
• Coordinate with department, other departments, and the public in conducting field operations, research projects, and daily operations of the department.
• Perform gravity main CCTV operations, including the use and maintenance of equipment, PACP inspection of pipes, and use of trenchless repair technologies.
• Repair technical equipment.
• Organize and file paperwork, drawings, and research projects.
• Inspect vehicles to ensure maintenance needs are identified and addressed.
• Analyze data gathered in the field to support replacement and routing of utility projects.
• Responsible for on-call after hour emergencies.
• Use good communication skills to convey recommendations using maps, emails, and meetings.

Requirements

• High School diploma or equivalent;
• Four (4) years’ experience in water utilities, public works construction or inspection, or related field;
• Must have NASSCO Pipeline Assessment Certification Program (PACP)/Lateral Assessment Certification Program (LACP)/Manhole Assessment Certification Program (MACP);
• Must have or obtain a valid Wastewater Collections Class II license from TCEQ within two (2) years of employment;
• Must have or obtain a valid Water Class C Distribution license from TCEQ within two (2) years of employment.

Skills

• Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations;
• Knowledge of Civil or Environmental Engineering, Engineering Technology, or Water Utilities;
• Skill at the intermediate level, working with applicable Microsoft Office 365 products, and other software systems to complete work;
• Skill in drafting or mapping applications, such as Esri ArcMap or AutoCAD;
• Skill in use of technical equipment;
• Skill in mechanical repair to technical equipment;
• Skill in providing exceptional service to internal and external customers;
• Skill in interpersonal relationships, including using tact, patience, and courtesy;
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience;
• Ability to understand, interpret, and apply rules, policies, and procedures;
• Ability to consistently produce high-quality work under minimal supervision;
• Ability to recognize and respond to problems discovered in the course of work;
• Ability to prioritize tasks and use resources efficiently.