Jobs · Engineering · South Carolina

Field Service Technician II - Columbia, SC.

NCR Atleos · Columbia, SC · 1 mo ago
Engineering$45k–$58k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections that have real specific content. From posting: - Intro: description about role, maybe "About the role" section. - Position Summary: also description. - Salary Range: Pay section. - Key Areas of Responsibility: Responsibilities. - Basic Qualifications: Requirements? Could be Requirements. - Preferred Qualifications: Qualifications? Or Skills? We'll map. - Full Time Employee Benefits Include: Benefits. - No explicit Schedule info (no mention of schedule specifics). There's mention of rotating and weekend shifts, prolonged travel, etc. That's schedule info? Could be schedule but not explicit schedule like "Monday-Friday 9-5". Might be considered schedule info but it's more about requirements. The instruction: only include Schedule if posting actually states them. It mentions rotating and weekend shifts, prolonged travel, etc. That's schedule-related. Could we create a Schedule section? It says "May be reassigned to adjacent service territories during standard shifts to meet operational needs; managers will strive to communicate in advance whenever possible to minimize schedule disruptions May elect to participate in overnight travel assignments". That's schedule info. Might be considered schedule. However they said "Prefer a few substantive sections over many thin ones." Might combine schedule into Responsibilities or Requirements. Safer to not create Schedule section unless explicit schedule like "Full-time, 40 hours per week". Not present. So omit Schedule. - Pay: we have salary range. - Benefits: we have list. - Skills: maybe we can include Skills section from Preferred Qualifications (A+ Certification, etc.) or from Basic Qualifications (PC skills, basic electronic skills, OS familiarity). Could create Skills section. - Qualifications: maybe combine Basic and Preferred? But we need to follow headings: Requirements, Qualifications, Skills. Could assign: - Requirements: Basic Qualifications (must-haves) - Qualifications: Preferred Qualifications (nice-to-haves) - Skills: maybe combine PC skills, basic electronic skills, OS familiarity, etc. But those are already in Basic Qualifications. Could instead put Skills as separate from Qualifications? Might be redundant. Perhaps we can omit Skills section and put those under Requirements or Qualifications. But instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't say we must use all; only include when posting has real specific content. So we can decide to not include Skills if content overlaps. Thus sections: - About the role (intro + position summary) - Responsibilities (Key Areas of Responsibility) - Requirements (Basic Qualifications) - Qualifications (Preferred Qualifications) - Benefits (Full Time Employee Benefits Include) - Pay (Salary Range) We'll omit Skills and Schedule. Need to preserve all substantive information, not invent or summarize away detail. Must not repeat job title as heading. Must not put Job ID/requisition numbers as headings (none present). Remove boilerplate: EEO statement, privacy notice, third party agency statement, etc. Also remove duplicated lines. We need to format using

for section headings. Use
  • for any list of duties/requirements/benefits, and

    for prose. We need to preserve all substantive info: e.g., location, intro paragraphs, etc. Let's extract content. About NCR Atleos: description of company. Might be considered "About the role"? Actually "About NCR Atleos" is company overview. Could be part of About the role? Might be considered "About the role" section includes company description and role intro. We'll include that. We have Title: Field Service Technician II Location: Columbia, SC. Should we include location? Not as heading but as paragraph maybe. Intro For The Business: paragraph. Position Summary: multiple paragraphs. We need to preserve all substantive info, not summarizing away detail like "commensurate with experience". There's none. We need to remove duplicated lines: there may be repeated sentences? Not obvious. Let's craft HTML. Structure:

    About the role

    ... company overview and location ...

    But we need to include location maybe in same paragraph. Let's write:

    NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. Title: Field Service Technician II. Location: Columbia, SC.

    Then intro paragraph:

    For The Business At NCR Atleos, our Field Services organization is on the front line of keeping commerce running for some of the world’s largest retailers and financial institutions. Our technicians are trusted partners to our customers, delivering reliable, high-quality service that keeps essential self-service technology operating around the clock. We are looking for Field Service Technicians who are technically curious, mechanically inclined, and customer focused. Whether you already have field service experience or bring transferable technical skills, NCR Atleos provides the training, tools, and support needed to build a long-term career in a high-impact, customer-facing role.

    Then Position Summary: multiple paragraphs. We'll combine into

    elements maybe separate. We'll output:

    Position Summary

    but heading must be from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. "Position Summary" is not in list. Should we map it to About the role? Probably yes. The instruction: use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., meaning those are examples, but we should use those headings. Likely they expect only those headings. So we should not use "Position Summary". Instead we incorporate position summary under About the role or maybe under Responsibilities? Better to put under About the role as it's descriptive of role. Thus About the role will contain company overview, location, intro, position summary. Now Responsibilities: use

    Responsibilities

    with
    • list. Requirements:

      Requirements

      with
      • list from Basic Qualifications. Qualifications:

        Qualifications

        with
        • list from Preferred Qualifications. Benefits:

          Benefits

          with
          • list. Pay:

            Pay

            with

            containing salary range. We must not include Schedule. Now extract lists. Responsibilities list from "Key Areas of Responsibility": - Perform customer installations, maintenance, and service calls promptly and effectively - Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory - Perform scheduled maintenance, corrective repairs, and system overhauls - Diagnose and resolve issues involving hardware, software, networking, and system configurations - Manage network faults, system access, security settings, and remote connectivity - Organize and triage customer issues, addressing problems proactively when possible - Communicate with customers in an open, helpful, and professional manner focused on resolution - Participate in virtual and hands-on training programs provided by NCR Atleos - Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements - Perform other related duties consistent with qualifications and business needs - May be reassigned to adjacent service territories during standard shifts to meet operational needs; managers will strive to communicate in advance whenever possible to minimize schedule disruptions - May elect to participate in overnight travel assignments to support broader service coverage; all travel follows established company policy and reimbursement guidelines We need to keep each as

          • . Requirements list from Basic Qualifications: - Local candidate to the specific geographic area - Authorized to work in the United States - At least 19 years of age - Valid driver’s license and driving record that meets NCR Atleos fleet requirements - PC skills, basic electronic skills, and operating system familiarity - Ability to perform essential job functions without reasonable accommodation, including: - Prolonged travel with several hours of driving per day - Rotating and weekend shifts - Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance - Bending, squatting, walking, standing, sitting, reaching, and repetitive hand movements manipulating objects of various sizes We need to keep the sub-bullets? The instruction: use
            • for any list. Could embed nested lists? Probably okay but we can flatten. Might keep as separate
            • items, but the sub-bullets are part of the ability to perform essential job functions. Could keep as one
            • with semicolons? Better to keep as one
            • containing the sentence and then a nested
                for the sub-items. That's still a list. We'll do nested. Qualifications list from Preferred Qualifications: - Familiarity with large servers, mainframe computers, and imaging software - A+ Certification, CompTIA, or Network+ (N+) Certification - One (1) or more years of related experience - Offers of employment are conditional upon passage of screening criteria applicable to the job. Note: The last sentence about offers conditional is part of Preferred Qualifications? It appears after the bullet list but still under Preferred Qualifications heading. We'll include as a
              • . Benefits list: - Medical Insurance - Dental Insurance - Life Insurance - Vision Insurance - Short/Long Term Disability - Paid Vacation - 401k Pay: Salary Range: $45,000.00 – $58,000.00. Also note: The posted salary range represents the full pay range for this role across North America. Starting compensation will be determined based on a variety of factors, including qualifications, experience, (geographic) location, and business needs. We need to preserve all substantive info, so include that explanation as well. Thus Pay section:

                Salary Range: $45,000.00 – $58,000.00. The posted salary range represents the full pay range for this role across North America. Starting compensation will be determined based on a variety of factors, including qualifications, experience, (geographic) location, and business needs.

                Now About the role content: need to include company overview, location, intro, position summary paragraphs. Let's craft paragraphs: Paragraph1: NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. Paragraph2: Title: Field Service Technician II. Location: Columbia, SC. Paragraph3: For The Business At NCR Atleos, our Field Services organization is on the front line of keeping commerce running for some of the world’s largest retailers and financial institutions. Our technicians are trusted partners to our customers, delivering reliable, high-quality service that keeps essential self-service technology operating around the clock. We are looking for Field Service Technicians who are technically curious, mechanically inclined, and customer focused. Whether you already have field service experience or bring transferable technical skills, NCR Atleos provides the training, tools, and support needed to build a long-term career in a high-impact, customer-facing role. Paragraph4: Position Summary: Are you a

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