Field Service Technician II (ATM) - Columbus, OH

About the Company

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency, and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

About the Role

NCR Atleos is looking for Field Service Technicians to join our Field Services Team. This role creates value for our customers by delivering solutions that build long-term relationships. Acting as a first line response, you will communicate openly and helpfully to find the right solution, organize and triage customer issues, and handle problems proactively. Training is provided through NCR Atleos, including virtual and hands-on classroom sessions to enable fast learning and impact. This role keeps commerce running globally and serves as an ambassador for the NCR Atleos brand.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory.
• Perform maintenance, repair, and system overhauls.
• Manage network faults, traffic, configuration, security, and remote system access.

Requirements

• Local candidate to the Columbus, OH geographic area.
• Authorized to work in the U.S.
• At least 19 years of age.
• Valid driver’s license and driving record that satisfies NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Ability to carry and lift tools, parts, and equipment weighing up to 50 lbs. without assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.

Qualifications

Basic Qualifications:

• Veterans and transitioning military with technical experience are encouraged to apply.
• High School diploma or GED.

Preferred Qualifications:

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA, or N+ Certification.
• One or more years of related experience.

Benefits

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

Pay

You can expect a salary in the range of $40,800.00 to $59,200.00, with the lower end for less experienced professionals and higher for those with direct experience. The salary range noted in the job posting is $30,000-$45,000.