Field Service Technician I

About the role

At TechnipFMC, we deliver critical projects of a scale, scope and difficulty that you simply won’t find anywhere else. We are looking for an experienced Field Service Technician with previous surface wellhead experience.

Responsibilities

• Field Service, assembly and repair of new, reman and customer property.
• Works independently to install new products and conduct repairs of TechnipFMC equipment ensuring no rig lost time for our customers while controlling expenses and maintaining assets of TechnipFMC.
• Handles customer complaints in a professional manner.
• Maintains communication with Company Representative on issues including job procedures, spare parts requirements, function fit and critical dimension measurements.
• Assures all equipment, service tooling and spare parts are on location and ready to use and functions fit prior to beginning each job.
• Records critical dimensions to ensure assembly will work and obtains and reviews product running procedures.
• Provides “Project Support” as required, for all new projects which includes: attending design review for equipment and tools, reviewing installation procedures, assisting with project Factory Acceptance Tests and reviewing project training requirements for service personnel.
• Prepares and submits Field Service Orders and other region required reports after each job is complete.
• Completes a Tally Book or other forms to communicate procedures, spare parts, critical dimensions and customer questions and complaints.

Requirements

• High school diploma or GED required.
• Strong mechanical aptitude.
• Technical/vocational/or military training or related experience.
• At least one year experience with assembly and testing of frac rental equipment.
• Surface Wellhead installation and repair experience a plus but not required.
• At least one year mechanical, electronic and hydraulic related experience in other oilfield equipment a plus.
• Valid driver’s license.
• Physically fit and able.
• Customer service skills - communication skills, strong interpersonal and problem solving skills.
• Organized and systematic with troubleshooting and problem assessment skills.
• Systems oriented and highly motivated with a positive attitude.
• Completes Field Non-Conformance Reports (FNCR) forms as product problems are encountered.
• Assures all equipment and procedural defects are communicated back to TechnipFMC Service Management.