Field Service Technician I

Responsibilities

• Work in a safe manner, following company safety policies, on-site customer safety policies and regulatory policies.
• Perform field inspections of generators.
• Determine generator condition by conducting inspections & diagnostic tests.
• Identify and repair problems with electrical and mechanical systems.
• Complete tune-ups and engine servicing / or repairing the identified problem during the diagnostic process.
• Troubleshoot & repair AC and DC controls and equipment such as engine controllers, Automatic Voltage Regulators, battery chargers, block heaters, automatic transfer switches and switchgear.
• Accurately document services performed, and actions required.
• Travel required (dependent on job location)
• After hour emergency service

Requirements

• Education: High school diploma or relevant experience
• Experience: Minimum of 2 years’ experience or a related industry preferred.

Skills

• Basic knowledge of AC systems up to 600 VAC-understand electrical fundamentals and safe work practices
• Basic knowledge of DC systems fundamentals and work practice
• Knowledge of generators, Diesel engines, controls, and systems
• Understand basic operation of transfer switches and switch gear
• Ability to understand wiring diagrams, motors, transformers
• Ability to use diagnostic software to identify and repair deficiencies
• Ability to work safely around electrical components
• Ability to complete jobs assigned with little to no supervision
• Excellent customer service skills, which include both verbal and written communications
• Ability and desire to participate in educational opportunities/training and reading technical and regulation publications
• Basic computer skills (MS Office, emails, typing, etc.)