Field Service Technician I

About the role

We're looking for a Field Service Technician to support the maintenance and repair of Canon-supported products. Key responsibilities include reporting trends, providing efficient maintenance, and meeting customer demands.

Responsibilities

• Report product failure trends and serviceability issues with necessary documentation
• Ensure accurate information and record keeping
• Provide efficient, responsive, and accurate field/shop/on-site maintenance
• Maintain all technical information, reports, and property
• Showcase strong customer communication and satisfaction skills
• Maintain assigned machines' performance
• Facilitate performance that supports branch/district metric targets

Requirements

• High School diploma or equivalent
• Basic understanding of internet environments
• Valid driver's license and acceptable driving record
• Ability to lift 50 pounds and work more than 50% of the time
• Ability to comply with customer policies and protocols, including potential COVID-19 vaccination requirements

Qualifications

• Customer-facing role requires compliance with customer policies and protocols
• Must be able to lift 50 pounds and work more than 50% of the time (walking, standing, stooping/kneeling)

Skills & Expertise

• Basic understanding of internet environments
• Ability to lift 50 pounds and work more than 50% of the time (walking, standing, stooping/kneeling)
• Ability to comply with customer policies and protocols, including potential COVID-19 vaccination requirements

Benefits

The anticipated hourly salary range for this role is $19.00-26.31 hourly. This role is eligible for a transportation allowance.

Pay

The anticipated hourly salary range for this role is $19.00-26.31 hourly.

Schedule

This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.