Jobs · Engineering · Iowa

Field Service Technician - Foodservice Equipment

CONES Solutions · Cedar Rapids, IA · 1 mo ago
On-siteEngineering$22/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title heading. No Job ID. Remove boilerplate like EEO, etc. Must preserve all substantive info. We need to parse the description and extract content for each relevant section. Let's identify sections: - About the role: description of job, company, location, etc. Could include: CONES Solutions has been keeping commercial kitchens running since 1966, adding a Field Service Technician covering Iowa City and Cedar Rapids corridor. Hire at both ends of experience range. Where you land in pay range depends on experience, certifications, licenses. Trade school graduates holding an Iowa Mechanical License typically start at $22 or above, top of range for technicians with direct commercial foodservice or commercial refrigeration experience. You do not need commercial kitchen experience to apply. If you are coming out of trade school HVAC, refrigeration, or electrical program, or you are an HVAC tech looking for something different, read on. We train the equipment. You bring fundamentals and work ethic. Also "If You Are Coming From HVAC or Trade School" details about what carries over, work differences, etc. Could be part of About the role or Responsibilities. - Responsibilities: list of duties: Provide exceptional customer service in the field to troubleshoot, diagnose, and repair commercial cooking, beverage, and refrigeration equipment; Perform preventative maintenance (PM) inspections and respond to emergency service calls; Build working relationships with customers, vendors, and manufacturers; Flag additional equipment needs and repair opportunities you spot on site so our team can follow up; Order parts and complete required paperwork; Collect payment on site for COD customers; Maintain your service vehicle; Once you are running calls solo, participate in the rotation of after-hours and weekend call duty. - Requirements: includes Possess and maintain a valid driver's license and an acceptable driving record; Iowa Mechanical License, or eligibility to obtain one; Universal EPA certification, or willingness to obtain it shortly after hire. We cover the cost.; Read and understand wiring diagrams and schematics; Complete industry (CFESA) and manufacturer training in established time frames; Operate hand tools, power tools, gauges, meters, torches, and measuring equipment to perform service; Maintain proficiency with information technology (phones, tablets, office applications); Excellent customer communication skills, written and verbal; Dedication to working hard, being on time, and staying organized; Work flexible hours, including nights and weekends when necessary; Physical Requirements: Ability to exert and lift up to 50 pounds regularly and 100 pounds infrequently; Ability to climb and work from a ladder, stoop, kneel, crouch, twist, and grasp to perform essential job functions; Ability to perform job duties in both varying internal and external environments that are subject to extreme heat and cold temperatures or inclement weather; Education, Training, And Experience Requirements: Minimum of High School Diploma or equivalent; Trade school training in HVAC, refrigeration, electrical, or a related skilled trade; a technical certificate or associate degree in skilled trades; or equivalent hands-on work experience; Demonstrable knowledge of electrical, electronic, and mechanical skills. - Qualifications: maybe overlapping with Requirements? Could include certifications: Iowa Mechanical License, EPA card, etc. But we can treat Qualifications as separate if there is content. The posting mentions "Trade school graduates holding an Iowa Mechanical License typically start at $22 or above" and "top of the range is for technicians with direct commercial foodservice or commercial refrigeration experience." Also "You do not need commercial kitchen experience to apply." Could be qualifications. - Skills: maybe list of skills: refrigeration cycle, sealed systems, electrical troubleshooting, reading schematics, gas train and combustion basics; ability to read wiring diagrams; operate tools; IT proficiency; communication; etc. - Benefits: list: Assigned company service vehicle and fuel card once you are running calls solo; Company phone, and tablet as assigned; Uniform and laundering service; Paid factory and CFESA training; Qualified tuition reimbursement; Health, vision, and dental plans; Disability and life insurance; Company-match retirement plan; Vacation and sick time; Performance-based bonus and pay increases. - Pay: mention of pay range: Trade school graduates holding an Iowa Mechanical License typically start at $22 or above, and the top of the range is for technicians with direct commercial foodservice or commercial refrigeration experience. Also "Where you land in our pay range depends on your experience, certifications, and licenses." Could include that. - Schedule: mention of work flexible hours, including nights and weekends when necessary; after-hours rotation; not over-the-road; home at night; steady year round; etc. We must not create sections with filler like "commensurate with experience". We have actual pay info: start at $22 or above, top of range for certain experience. That's specific enough. Schedule: we have "Work flexible hours, including nights and weekends when necessary", "after-hours and weekend call duty", "You are home at night. This is not an over-the-road job." Also "Most of your day is indoors." "Commercial kitchen service is steady year round instead of slammed in July and slow in November." That's schedule info. Now we need to output HTML fragment with headings

for each section. Use
  • for any list of duties/requirements/benefits, and

    for prose. We must not repeat job title as heading. No markdown fences. We need to ensure we include all substantive info, not invent or summarize away detail. Must preserve all details. Let's craft sections:

    About the role

    CONES Solutions has been keeping commercial kitchens running since 1966, and we are adding a Field Service Technician covering the Iowa City and Cedar Rapids corridor. We hire at both ends of the experience range. Where you land in our pay range depends on your experience, certifications, and licenses. Trade school graduates holding an Iowa Mechanical License typically start at $22 or above, and the top of the range is for technicians with direct commercial foodservice or commercial refrigeration experience. You do not need commercial kitchen experience to apply. If you are coming out of a trade school HVAC, refrigeration, or electrical program, or you are an HVAC tech looking for something different, read on. We train the equipment. You bring the fundamentals and the work ethic.

    Maybe also include the "If You Are Coming From HVAC or Trade School" paragraph as part of About the role or Responsibilities. Could be part of About the role: "A lot of what you already do carries over directly: refrigeration cycle, sealed systems, electrical troubleshooting, reading schematics, gas train and combustion basics. Your Iowa Mechanical License and EPA card count here too. What changes is the work itself. Commercial kitchen service is steady year round instead of slammed in July and slow in November. Most of your day is indoors. The equipment is more varied than a run of condensers, and you are solving a different problem in every kitchen you walk into. You are home at night. This is not an over-the-road job." We could put that in About the role as well. But we need to avoid duplication. Let's include that in About the role after the initial paragraph. Thus About the role will have two paragraphs: first about company and pay, second about transferable skills and work differences. Now Responsibilities: list as
    • ... etc. Responsibilities list items: - Provide exceptional customer service in the field to troubleshoot, diagnose, and repair commercial cooking, beverage, and refrigeration equipment - Perform preventative maintenance (PM) inspections and respond to emergency service calls - Build working relationships with customers, vendors, and manufacturers - Flag additional equipment needs and repair opportunities you spot on site so our team can follow up - Order parts and complete required paperwork - Collect payment on site for COD customers - Maintain your service vehicle - Once you are running calls solo, participate in the rotation of after-hours and weekend call duty Now Requirements: Could be split into Requirements and Qualifications? The instruction says use headings for sections like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. We have many items that could be Requirements: driver's license, Iowa Mechanical License, EPA certification, ability to read wiring diagrams, complete training, operate tools, IT proficiency, communication skills, dedication, flexible hours, physical requirements, education requirements. Qualifications could be things like: Trade school training in HVAC, refrigeration, electrical, or related skilled trade; technical certificate or associate degree; equivalent hands-on experience; demonstrable knowledge of electrical, electronic, and mechanical skills. Also maybe "Iowa Mechanical License, or eligibility to obtain one" and "Universal EPA certification". But those are also requirements. We could combine Requirements and Qualifications into one section? But we need to follow instruction: use headings for those sections only if posting has real specific content. We can split them logically. Let's define:

      Requirements

      Possess and maintain a valid driver's license and an acceptable driving record; Iowa Mechanical License, or eligibility to obtain one; Universal EPA certification, or willingness to obtain it shortly after hire (we cover the cost).

      Read and understand wiring diagrams and schematics; Complete industry (CFESA) and manufacturer training in established time frames.

      Operate hand tools, power tools, gauges, meters, torches, and measuring equipment to perform service.

      Maintain proficiency with information technology (phones, tablets, office applications); Excellent customer communication skills, written and verbal; Dedication to working hard, being on time, and staying organized; Work flexible hours, including nights and weekends when necessary.

      Physical Requirements: Ability to exert and lift up to 50 pounds regularly and 100 pounds infrequently; Ability to climb and work from a ladder, stoop, kneel, crouch, twist, and grasp to perform essential job functions; Ability to perform job duties in both varying internal and external environments that are subject to extreme heat and cold temperatures or inclement weather.

      But we need to use
      • for any list of duties/requirements/benefits. So for requirements we should use list items. However some are prose sentences. Could still use

        for prose and

          for lists. The instruction: "Use
          • for any list of duties/requirements/benefits, and

            for prose." So if we have a list of requirements, we should use

            • . If we have prose paragraphs, use

              . So we can group items into lists. Let's create a list for requirements: - Valid driver's license with acceptable driving record - Iowa Mechanical License, or eligibility to obtain one - Universal EPA certification, or willingness to obtain it shortly after hire (cost covered) - Ability to read and understand wiring diagrams and schematics - Commitment to complete industry (CFESA) and manufacturer training in established time frames - Ability to operate hand tools, power tools, gauges, meters, torches, and measuring equipment to perform service - Proficiency with information technology (phones, tablets, office applications) - Excellent customer communication skills (written and verbal) - Dedication to working hard, being on time, and staying organized - Willingness to work flexible hours, including nights and weekends when necessary - Physical ability to exert and lift up to 50 pounds regularly and 100 pounds infrequently - Ability to climb and work from a ladder, stoop, kneel, crouch, twist, and grasp to perform essential job functions - Ability to perform job duties in varying internal and external environments subject to extreme heat and cold temperatures or inclement weather That seems comprehensive. Now Qualifications: Could list education and experience requirements: - Minimum of High School Diploma or equivalent - Trade school training in HVAC, refrigeration, electrical, or a related skilled trade; a technical certificate or associate degree in skilled trades; or equivalent hands-on

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