Field Service Technician - Foodservice Equipment

About the role

If you can chase down an electrical fault or troubleshoot a sealed system, you already have most of what this job takes. The equipment is the part we teach. CONES Solutions has been keeping commercial kitchens running since 1966, and we are adding a Field Service Technician covering the Quad Cities and surrounding area. We hire at both ends of the experience range. Where you land in our pay range depends on your experience, certifications, and licenses. Trade school graduates holding an Iowa Mechanical License typically start at $22 or above, and the top of the range is for technicians with direct commercial foodservice or commercial refrigeration experience. You do not need commercial kitchen experience to apply. If you are coming out of a trade school HVAC, refrigeration, or electrical program, or you are an HVAC tech looking for something different, read on. We train the equipment. You bring the fundamentals and the work ethic.

Much of what you already do carries over directly: refrigeration cycle, sealed systems, electrical troubleshooting, reading schematics, gas train and combustion basics. Your Iowa Mechanical License and EPA card count here too. Commercial kitchen service is steady year round instead of slammed in July and slow in November. Most of your day is indoors. The equipment is more varied than a run of condensers, and you are solving a different problem in every kitchen you walk into. You are home at night. This is not an over‑the‑road job.

On day one you ride with an experienced technician. We do not hand a new tech a van and a call list and wish them luck. You learn this equipment on real service calls, next to someone who has been doing it for years, and you start the certification path immediately. New hire onboarding and OSHA safety training, then Ignitor Labs electrical foundations: multimeters, wiring diagrams, and the fundamentals everything else is built on. CFESA's online program plus our own coursework on CONES University, in electrical, gas, steam, and refrigeration. Each discipline ends in a proctored CFESA certification, and three of the four earns you CFESA Master Technician. We pay for all of it and you do it on the clock. As you demonstrate competence, typically in your first one to two years, you earn your own assigned service van and a place in the after‑hours rotation. We do not put a new technician on call; that is something you move into when you and your team are confident you can handle a Saturday night alone.

Responsibilities

• Provide exceptional customer service in the field to troubleshoot, diagnose, and repair commercial cooking, beverage, and refrigeration equipment
• Perform preventative maintenance (PM) inspections and respond to emergency service calls
• Build working relationships with customers, vendors, and manufacturers
• Flag additional equipment needs and repair opportunities you spot on site so our team can follow up
• Order parts and complete required paperwork
• Collect payment on site for COD customers
• Maintain your service vehicle
• Once you are running calls solo, participate in the rotation of after‑hours and weekend call duty

Requirements

• Possess and maintain a valid driver's license and an acceptable driving record
• Iowa Mechanical License, or eligibility to obtain one
• Universal EPA certification, or willingness to obtain it shortly after hire (we cover the cost)

Qualifications

• Minimum of High School Diploma or equivalent
• Trade school training in HVAC, refrigeration, electrical, or a related skilled trade; a technical certificate or associate degree in skilled trades; or equivalent hands‑on work experience
• Demonstrable knowledge of electrical, electronic, and mechanical skills

Skills

• Read and understand wiring diagrams and schematics
• Complete industry (CFESA) and manufacturer training in established time frames
• Operate hand tools, power tools, gauges, meters, torches, and measuring equipment to