Field Service Technician Entry - Level I

About the role

Assists with maintenance and repair activities on gas compression and/or process equipment at customer's location, as directed.

Responsibilities

• Maintains a safe and well-organized work environment.
• Works with others to perform Call Outs (CO), Preventative Maintenance (PM), Major Maintenance (MM), Overhauls, and MOB/DEMOB.
• Performs Call Outs (CO) with assistance from a technical expert.
• Learns to diagnose and repair mechanical problems on multiple compressor configurations.
• Completes and submits required documentation in an accurate and timely fashion.
• Performs other duties as assigned.
• Complies with Archrock Health Safety and Environmental Policy and local, statutory, and/or regulatory requirements at all times.

Requirements

Skills and Abilities

• Ability to perform all essential duties and develop proficiency to work with less assistance.
• Begin to demonstrate customer service skills.
• Read, write, and speak English (work orders, manuals, etc.).
• Follow all health, safety, and environmental procedures.
• Use basic computer skills, including Internet Explorer and Outlook.
• Respond to after-hours requests regularly on an on-call basis.

Knowledge

• Knowledge of or training in relevant HSE procedures and regulations.
• General mechanical knowledge.
• Basic knowledge of electronics.

Education and Certification

• High school diploma or equivalent preferred.
• Valid driver's license and a good driving record.
• Gas or diesel engine and compressor school/training preferred.

Experience

• Demonstrated mechanical experience.

Physical Demands

• Must be fit for duty for the job tasks being performed (refer to WorkSaver Systems for full details).
• Must meet medical requirements necessary to wear PPE required by role, including respiratory protection as needed.
• Constantly required to display good manual dexterity and reach with hands and arms.
• Constantly required to talk and hear.
• Frequently required to sit while driving or using a PC.
• Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
• Regularly required to lift, move, and carry up to 50 pounds and to push and pull up to 110 pounds.
• Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
• Occasionally required to crawl, climb in and around equipment, stairs, and vertical ladders.
• Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.

Extensive travel required. Drives and works in inclement weather for extended periods.

Problem Solving and Innovation

• Problems vary but can usually be identified easily.
• Implements solutions to problems of limited scope or low complexity, often using established procedures as a guide.
• Identifies opportunities and provides ideas to enhance teamwork, efficiency, and quality.

Impact

• Actions and decisions impact operational and, to some degree, financial results on assigned equipment but may be limited by supervisory oversight.
• Timeliness and errors can affect customer productivity and satisfaction.
• Accountable for HSE, service quality, and customer satisfaction.

Freedom to Act

• Well-defined, written, or verbal instructions or standardized procedures are readily available.
• Must follow and comply with company and department procedures, requests, and standards.
• Works under direct supervision during Short Service Employee (SSE) period (1-6 months).

About Us

Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own compression equipment. With approximately 1,000 employees, our unmatched expertise and team of highly qualified, certified technicians are backed by more than 70 years of industry experience.

About the Team

At Archrock, we value our people above the generous compensation and benefits we offer. We strive to be good stewards of their careers. Career paths are well-defined, and room for growth is available to everyone. Employees have the flexibility and support to pursue different roles within the company. In an operation with locations across the United States, employees have the freedom to relocate if desired.