Field Service Technician (Entry Level)
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About the role
Fives North American Combustion, Inc. is a dynamic subsidiary of the renowned Fives Group (HQ: Paris). Boasting over 100 years of groundbreaking contributions to industrial combustion, we stand at the forefront of thermal process engineering and manufacturing across the globe. From designing and manufacturing cutting-edge burners and industrial furnaces to installing and servicing combustion systems, we span industries including aluminum, steel, forging, incineration, oil and gas, mineral, paper, glass, and food. Our fusion of innovative energy and expertise yields unparalleled technology, breakthrough products, and performance-enhancing solutions.
Your role will be:
- Assist Engineers onsite as the second technician to support more complex service work
- Work under supervision while developing skills for solo service on smaller, more basic jobs
- Provide electrical and mechanical support during equipment troubleshooting or commissioning
- Assist with fuel train assembly, testing, and other shop tasks when not in the field
- Join site crews during component and electrical installation stages to gain experience and help free up Engineers
- Support external and internal sales opportunities
Responsibilities
- Availability to travel, up to 80%
- Work experience with equipment troubleshooting or commissioning
- Demonstrated hands-on mechanical and electrical system work
- Understanding of reading drawings and developing BOMs for costing
- Electrical competency required; will receive training
- Multi-role flexibility with willingness to learn and assist in shop and field
Requirements
- Minimum of 3 years of experience in an industrial process control or directly related field
- Associate degree in electrical, mechanical, or instrumentation technology preferred
- Candidates must be willing to relocate to Cleveland to complete training
Benefits
- Comprehensive benefits package featuring coverage for the majority of health insurance premiums, along with company-paid life insurance, short-term disability (STD), and long-term disability (LTD)
- 401(k): 6% match and immediate vesting
- Paid vacation, sick, and volunteer time
- 12 paid holidays
- Parental leave
- Tuition reimbursement
- Training and development
- Company social events
- Work/life balance
About Us
We are visionaries, challengers, collaborators, and relationship-builders. We are passionate and proud of our history, products, and services. We take care of each other, our customers, and our communities simply because it is the right thing to do. Collectively, we solve problems for companies around the world and offer the highest quality products and services to make our customers and our workforce successful. Our team is made up of motivated, intelligent, and engaged creators who work hard, play hard, and are committed to minimizing the environmental impact of fossil fuels.