Field Service Technician- Engines

Responsibilities

• Dispatched to perform scheduled maintenance on electric power generation equipment including gas and diesel engines, generators, transfer switches and switchgear and fire pump engines at the customer’s location.
• Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems.
• Works safely at all times, following company policies, procedures and standards.
• Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed.
• Works collaboratively and assists other technicians as needed regarding troubleshooting repairs.
• Documents work orders in a complete and timely manner to ensure a high level of customer satisfaction; identifies and communicates the need for parts for inventory.
• Willing to respond to after hour emergency calls as directed by supervisor.

Qualifications

• 2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience.
• 5+ years of relevant experience in mechanical, electrical & diesel maintenance/repair, some field experience preferred.
• Knowledge of electricity and electronics, engine diagnostics, failure analysis.
• Previous experience working on Caterpillar engines a plus but not required.
• Possesses the ability to diagnose all equipment without supervision; is also able to read, follow, understand, and communicate schematics.
• Ability to write and communicate effectively, interact with supervisors, customers and team members.
• Basic computer skills to document work orders and utilize online diagnostic systems.
• Own mechanic tool set.
• Able to maintain a safe and clean work environment including service truck.
• Willing and able to respond to after-hour emergency calls as directed by the supervisor.

Pay and Benefits

The pay range for this position is $38.00 to $51.00. Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location.

Full time positions are benefits eligible which includes:

• Health, Dental, Vision and Life Insurance
• 15 days of PTO your first year, accrual starts day 19
• paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
• Short-Term and Long-Term Disability Insurance
• FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance
• Safety Boot Reimbursement, PPE & Uniforms provided
• Tool Insurance

Physical Requirements

• Push/pull up to 50 lbs
• Lift/carry up to 60 lbs
• Lift bulky objects
• Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps
• Fingering/grasping – able to use bolt box.