Field Service Technician/Electrical

Job Description CUSTOMER ENGINEER – FIELD SERVICES Small to Large UPS, PDUs, Power Products & Battery Systems (2-120KVA) WHY VERTIV Industry leader in Technology and Services with best-in-class Customer Service and Safety cultureCompany vehicle, smartphone, laptop, and PPE provided401k with Profit Sharing, generous PTO, Medical, Vision & DentalState-of-the-art Training Academy with hands-on learning24/7 Technical/Factory Support and online technical librariesStrong work/life balance commitmentEmployer-of-choice for Veterans with technical backgrounds What You'll Do Install, commission, and perform scheduled/emergency service on UPS, PDUs, and Battery systems (2-120KVA)Provide on-site and phone support to customers, striving for first-time fix resolutionCommunicate with Technical Support on technical or procedural issuesImplement Field Change Notices and stay current on Safety Bulletins and Service TipsComplete timecards, expense reports, mileage reports, and service documentation accurately and on timeMaintain individual inventory and perform cycle counts per company policyOperate safely in accordance with published guidelines and customer site requirementsMeet or exceed on-site response time requirements What You'll Need Experience (one or more): ASEET or AMEET certification (or progress toward)4+ years military experience in a related technical field2+ years of relevant industry experience Skills Professional written and verbal communicationEffective time management balancing technical and administrative tasksFamiliarity with electrical/electronic test equipment and fundamentalsAbility to follow written technical documentation to perform service tasksProficiency with Microsoft Office and company software applicationsCollaborative approach with peers, customers, and leadership WORK ENVIRONMENT Travel required with flexible schedule (weekends, evenings, holidays)Valid driver's license requiredMust pass pre-employment drug test, background check, and motor vehicle records checkMust be able to lift up to 50 lbs consistently and up to 75 lbs occasionallyStanding, walking, climbing, stooping, kneeling, and crouching required About Vertiv We design, manufacture, and service mission-critical infrastructure technologies for data centers, communication networks, and commercial/industrial environments. With $5B in revenue and operations in nearly 70 countries, we are the trusted service provider for 70%+ of Fortune 500 companies. THE VERTIV OPPORTUNITY The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities. Our Core Principles: Safety | Integrity | Respect | Teamwork | Inclusion Our Strategic Priorities High-Performance CultureCustomer FocusOperational ExcellenceInnovationFinancial Strength Vertiv Behaviors Own itAct with urgencyFoster a customer-first mindsetThink big and executeLead by exampleDrive continuous improvementLearn and seek out developmentPromote transparent & open communication About Vertiv Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com .