Field Service Technician - Des Moines, IA

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences, and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

About the role

As a first line of response, you will communicate openly and effectively to identify and resolve issues—often before they arise—using training provided by NCR Voyix to deliver the right solution at the right time. Our virtual and hands-on training enables rapid learning and real impact. NCR Voyix is committed to developing its people through a strong learning community supported by dedicated teachers, mentors, and coaches who collaborate across territories.

This role helps keep global commerce running and proudly represents the NCR Voyix brand.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively
• Service electromechanical equipment, including self-checkout systems, within an assigned territory
• Conduct maintenance, repairs, preventive maintenance, and system overhauls

Requirements

• Local candidate to specific geographic area
• Authorized to work in the U.S.
• At least 18 years of age
• Have a valid driver’s license and driving record that satisfies NCR fleet requirements
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Flexible shift work – rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, and up to 150 lbs. with assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

Qualifications

Basic: The requirements listed above.

Preferred (not required, but nice to have):

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

Pay

Hourly Pay Range: $18 to $20, depending on location and experience levels. Overtime available at time and a half.

Benefits

• 7 paid holidays and 6 paid floating holidays
• Paid vacation – up to 80 hours in your first year
• 401K savings and retirement plan
• Company-provided, business-use-only vehicle
• Medical insurance available immediately

Schedule

• Rotating shifts within set teams, including morning, afternoon, and evening start times
• Some holidays and weekend shifts