Field Service Technician - Carolinas

About the role

This position will inspect, diagnose, repair, and perform maintenance on various crane equipment including mobile cranes (All Terrain, Rough Terrain, Crawler Cranes, Boom Trucks, knuckle booms, bucket trucks, etc.). Mechanical experience is required along with electrical and hydraulic knowledge. The role also involves identifying new business opportunities and developing customer relationships and market presence. Candidates will be required to take a skill assessment as part of the interview/hiring process.

Responsibilities

• Operate and inspect cranes to diagnose defects (minimum 2 years experience as a Mobile Crane Mechanic/Technician).
• Demonstrate working knowledge of CANBUS, PAT, EKS, ECOS, LICCON, and Greer systems.
• Examine parts for damage or excessive wear using micrometers and gauges.
• Read and interpret operating manuals, parts manuals, blueprints, and technical drawings.
• Test mechanical, electronic, electrical, and hydraulic products and equipment after repair or modification to ensure proper operation and compliance with OEM specifications.
• Prepare for jobs by checking parts and drawings for accuracy and completeness.
• Accomplish tasks independently without direct supervision.
• Maintain conformity to safety requirements, manufacturer procedures, and other regulations.
• Complete working reports, time sheets, work orders, and other paperwork promptly and accurately.
• Submit expense reports in a timely manner according to company policy.
• Provide exceptional customer service and communication.
• Work overtime and weekends as needed (a plus).
• Travel periodically for 1‑to‑4‑day intervals for field assignments.
• Maintain a valid driver’s license and satisfactory driving record; CDL preferred for field positions.

Requirements

• Minimum two years of experience as a Mobile Crane Mechanic/Technician.
• Ability to operate and inspect a variety of mobile crane types.
• Proficiency with mechanical, electrical, and hydraulic systems.
• Strong knowledge of CANBUS, PAT, EKS, ECOS, LICCON, and Greer systems.
• Capability to read and understand technical manuals, blueprints, and drawings.
• Commitment to safety standards and regulatory compliance.
• Effective written and verbal communication skills.
• Willingness to work flexible hours, including overtime and weekends.
• Readiness to travel for field assignments.
• Valid driver’s license; CDL preferred.

Preferred Qualifications

• Experience with a range of mobile crane equipment, such as Grove RT and TMS cranes, Grove GMK European cranes, Manitowoc, Liebherr, Terex, Palfinger, IMT, Cormach, National, Demag, Manitex, and similar brands.

Skills

• Mechanical diagnostics and repair.
• Electrical and hydraulic system troubleshooting.
• Use of precision measuring tools (micrometers, gauges).
• Interpretation of technical documentation and schematics.
• Proficiency with CANBUS, PAT, EKS, ECOS, LICCON, and Greer diagnostic systems.
• Independent problem‑solving and task execution.
• Customer service and professional communication.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) plan with matching contributions
• Paid time off
• Referral program
• Professional development assistance
• Company service truck, laptop, and cell phone provided for field technicians