Field Service Technician

About Us

ZEISS has been in business for over 180 years, pioneering science and technology to meet ever-changing environments with cutting-edge advancements. We believe innovation and technology are key to a sustainable future and global solutions. Our diverse portfolio spans Industrial Quality & Research, Medical Technology, Consumer Markets, and Semiconductor Manufacturing Technology. As a global company with over 46,000 employees, we have more than 4,000 in the U.S. and Canada. Join us to make a difference.

About the role

Position will work in Portsmouth, NH and surrounding area.

Responsibilities

• Complete a ~3 month in-field and classroom training program to gain necessary skills and tools.
• Travel to customer sites in your region to install, repair, troubleshoot, service, and calibrate advanced measuring instruments.
• Work hands-on with high-tech CMMs (Coordinate Measuring Machines) using mechanical and electronic aptitude.
• Document service work and maintain accurate service records.
• Work independently while representing the company in a fast-paced and innovative environment.

Why Field Service Techs like this role

• Company vehicle provided for personal use.
• Tools, training, travel expenses, and gas card provided.
• Each day is different with travel to a wide variety of customers, locations, and challenges; 70-90% travel in your region.
• Supportive company culture that values field service technicians.
• Great place to grow skills and career with rapid promotion opportunities after training.

Requirements

• Minimum: High school graduate, completed GED or equivalent.
• Or: Tech school, associate, or bachelor’s degree in a technical discipline such as Electronics, Industrial Mechanics, or related fields.
• Or: Training and experience from a Military Technical School.
• Prior experience working with hand tools and basic electrical test equipment.
• Microsoft operating system knowledge required.
• Capable of unassisted physical lift of one article weighing up to 75 pounds.
• Able and willing to work a minimum of 50 hours per work week (regular + overtime).
• Ability to work in an industrial production shop floor environment.
• Valid driver’s license required.

Nice to Haves

• Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
• Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience preferred but not required.

Pay

Competitive base pay offered. Overtime averages 10 hours per week and is paid at time and a half, including travel time. Eligible for an annual bonus program.

Benefits

• Medical, vision, and dental coverage eligible on first day.
• 401k matching.
• Employee assistance programs.
• Vacation and sick pay.