Field Service Technician

About Welker

Welker is a family‑owned manufacturing company based in Sugar Land, Texas, with over 70 years of experience delivering innovative solutions to the oil and gas industry. The company offers capabilities in ERP systems, 3D CAD design, and on‑site manual and CNC machining, providing industry‑leading products and turnkey solutions to customers worldwide.

About the Role

The Field Service Technician is a motivated, hands‑on position supporting customer equipment through troubleshooting and repairs. The role involves both in‑house work and on‑site service at customer locations, maintaining and repairing mechanical and instrumentation equipment used in oil & gas, refinery, and industrial environments. It is a physically active position that requires being on your feet most of the day and safely lifting up to 50 lb.

Key Responsibilities

• Respond to service‑related requests, including Return Material Authorizations (RMAs) and service/repair requests.
• Provide startup and commissioning support.
• Diagnose, troubleshoot, and repair mechanical and instrumentation equipment.
• Perform equipment retrofits, maintenance, and field service work.
• Communicate clearly with customers regarding service needs, findings, and recommendations.
• Complete required documentation and ensure compliance with company and industry standards.

Required Qualifications

• High school diploma, GED, or equivalent (vocational/technical training preferred).
• Strong mechanical aptitude and troubleshooting skills.
• Ability to read and understand technical drawings and manufacturing instructions.
• Comfortable working in a manufacturing and field service environment.
• Ability to safely lift up to 50 lb and perform physically demanding work.
• Willingness to travel and work at customer sites.

Preferred Qualifications

• Experience in oil & gas, refinery, or industrial service environments.
• Exposure to mechanical equipment and systems.
• Basic electrical wiring or instrumentation knowledge.
• Previous field service, maintenance, or technician experience.

Work Environment & Physical Requirements

• On your feet 90–95 % of the workday.
• Ability to lift and carry up to 50 lb.
• Work in industrial environments, including oil & gas and refinery sites (travel required).
• May require use of personal protective equipment, including respiratory equipment (clean‑shaven policies may apply).
• Must meet customer site compliance requirements (drug testing, physicals, safety standards).
• Must maintain a clean driving record.

Compensation & Benefits

• Competitive pay based on experience, education, and potential.
• Eligibility for overtime pay and service bonus program.
• Health, dental, vision, long‑term disability, and life insurance.
• 401(k) with company match.
• Paid time off and paid holidays.
• Tuition reimbursement.

Additional Requirements

• Must be authorized to work in the United States.
• Must successfully complete a drug screen, physical, and background check.