Field Service Technician

About the Role

We are seeking a motivated and technically skilled Field Service Technician to join our team. This hands-on position is responsible for installing, troubleshooting, repairing, and maintaining Sligo Systems' Visual Compliance Monitoring System (VCMS™) and related equipment at customer facilities across the United States. The ideal candidate is customer-focused, mechanically and electrically inclined, and enjoys traveling to solve technical challenges while providing exceptional service.

Responsibilities

• Travel to customer sites throughout the U.S. to perform installation, commissioning, maintenance, and repair of SCADA equipment and related systems
• Troubleshoot electrical, mechanical, networking, and control system issues both onsite and remotely
• Install, configure, and test sensors, communication equipment, control panels, and associated hardware
• Perform preventative maintenance inspections and system performance evaluations
• Train customers on proper operation and basic maintenance of installed systems
• Document service activities, repairs, and recommendations through detailed service reports
• Coordinate with internal technical support and engineering teams to resolve complex technical issues
• Maintain company tools, equipment, and service vehicle in a clean and organized condition
• Follow all customer site safety requirements and company safety procedures
• Assist with system testing, equipment preparation, and technical support at the office when not traveling
• Provide professional, courteous customer service while representing Sligo Systems in the field
• Participate in an on-call rotation to support customers as needed

Requirements

• High school diploma or equivalent (Associate degree or technical training in electrical, electronics, industrial maintenance, instrumentation, or related field preferred)
• Minimum 2 years of experience in field service, industrial maintenance, electrical troubleshooting, controls, instrumentation, or related technical field
• Working knowledge of electrical systems, low-voltage and high-voltage wiring, and basic networking concepts
• Strong mechanical aptitude and problem-solving skills
• Ability to read electrical diagrams and technical documentation
• Excellent communication and customer service skills
• Self-motivated with the ability to work independently and manage travel schedules
• Valid driver's license with a clean driving record
• Ability to lift up to 50 lbs and work safely on ladders and around industrial equipment
• Willingness to travel frequently throughout the United States, including overnight travel

Work Environment

• Work is performed at customer facilities, including landfills and other industrial environments, as well as in the office when not traveling
• Frequent travel by vehicle and air, including overnight stays
• Must be comfortable working outdoors in varying weather conditions and around heavy equipment
• Position may require climbing ladders, walking uneven terrain, and standing for extended periods
• Proper personal protective equipment (PPE) is provided and required when working onsite

About the Company

Sligo Systems is a full-service systems integrator providing engineering services and fabrication of custom industrial automation and process systems for a wide range of applications in Municipal Solid Waste, Oil & Gas, and Water & Wastewater markets. Project implementation involves a variety of equipment manufacturers, software packages, process and network architectures, and includes HMIs, PLCs and associated components from all major OEMs.