Field Service Technician

UniFide CST Scale Systems · West Salem, WI · 2 wk ago

On-siteEngineering$25–$27/hrFull-time

About the role

As a Field Service Technician, you'll be at the forefront of our operations, providing hands-on mobile support and expertise to our diverse client base. From diagnosing and resolving technical issues to installation and calibration, conducting preventive maintenance, and building lasting customer relationships, you'll play a pivotal role in driving our continued success.

A day in the life includes:

Utilize your technical proficiency to diagnose and troubleshoot mechanical and electrical systems effectively
Deliver exceptional customer service, addressing client concerns with patience, empathy, and professionalism
Demonstrate adaptability and problem-solving abilities in handling diverse and unpredictable field situations
Maintain accurate documentation of service activities and provide comprehensive reports to clients and internal stakeholders

Requirements

Analytical thinking and adaptability to new technologies (PC Computers and MS Office software)
Commitment to safety and adherence to regulations
Technical/troubleshooting competence and a willingness to learn
Strong knowledge of mechanical, electrical maintenance, and electronics
Strong communication skills and a customer-focused mindset
Possess a valid Class B CDL or a willingness to obtain one
Associate degree from a two-year college/technical school in Manufacturing, Technical, or Electronics Program, or equivalent work experience

Schedule

Typical hours: Monday to Friday. Some overtime hours and flexibility are required.

Pay

Competitive pay starting at $25–$27/hr.

Benefits

Full Medical, Dental, Vision, and Disability Insurance
8 Paid Holidays
3 Weeks PTO
401(K) with 3% Match
Profit Sharing Incentive Bonus
Advancement Opportunities with Pay Increases (Tech I, Tech II, Lead Tech, Sales, Management)

About Us

At UniFide CST, we pride ourselves on delivering top-notch technical support and service to our valued clients and customers. We are a primary distributor of weighing systems, thermal printing equipment, and data collection software. With a long-standing reputation for superior service and products, our technical services, sales, and representatives are positioned to provide solutions that exceed expectations.

Joining means becoming part of a dynamic team dedicated to excellence and innovation. With opportunities for growth, ongoing training, and a supportive work environment, we empower our employees to reach their full potential and make a meaningful impact every day.