Field Service Technician

Job Responsibilities

• Dismantle and prepare machines for shipment
• Level and align machines
• Troubleshoot and repair major machine tool problems
• Disassemble, repair, and rebuild machine tool sub-assemblies and assemblies
• Organize, tag, and mark components for future assembly
• Identify, repair, or replace damaged components
• First-time power-up and troubleshooting of machines
• Servo system tuning
• Report activities and expenses timely and accurately
• Train other employees for advancement
• Train customers on the operation of CNC control systems
• Advanced troubleshooting and repair of electronic circuitry
• Communicate with customers, vendors, OEM, and KRC personnel

Job Requirements

• Advanced machine tool knowledge and terminology
• 3 or more years of experience in machine tool field service
• Associates degree in electronic engineering or related field of study (experience may be substituted for the education)
• Complete knowledge of mechanical systems and components
• Full understanding of multiple machine tool specifications and have an advanced knowledge of test equipment
• Mechanical hand tools and tool box
• Intermediate knowledge of parametric programming and ladder logic
• Basic knowledge of hand tools and some power tools
• Complete knowledge of Renishaw Ballbar and Renishaw Laser Calibration equipment (desirable, not mandatory)
• Ability to do final scrape and or fitting of most machine tool components is desirable (not mandatory)
• Working knowledge of applications processes and programming
• Dependable transportation
• Excellent interpersonal skills
• Intermediate computer skills
• Advanced troubleshooting abilities
• In depth understanding of CNC controls and functions
• Standing for long periods of time
• Frequent reaching, bending, and stooping
• Must be authorized to work in the United States and must not require, now or in the future, VISA sponsorship for employee purposes

Physical Requirements

• Frequent bending, stooping, crouching, climbing, balancing, kneeling, and reaching
• Standing and walking 8–10 hours per day
• Lift up to 60 lbs. regularly (with or without crane assistance)
• Push/pull up to 35 lbs. regularly
• Climb stairs and ladders
• Work on elevated platforms
• Work in uncontrolled environments (noise, dust, dirt, mobile equipment)
• Work overtime and weekends as required
• Daily and overnight travel (approximately 85%)
• Ability to use all limbs with dexterity and maintain visual/audio awareness of surroundings

About the Role

• Perform a wide variety of tasks associated with servicing, repairing or operation of most CNC machine tools
• Use precision test equipment to analyze, troubleshoot and repair complex mechanical and electrical problems
• Independently organize and complete a successful service call
• Assist other service engineers, and preventive maintenance technicians
• General scraping and fitting of machine tool components (not mandatory but improves your value)