Field Service Technician

Topcon Positioning Group designs, manufactures, and distributes productivity tools for construction, geopositioning, and agriculture industries. As the retail division of Topcon Positioning Systems and an Autodesk Platinum Partner, Topcon Solutions offers a vast product portfolio, technical expertise, and business-savvy industry knowledge across 16 locations covering 20 states.

About the role

This field-based role is ideal for technicians who enjoy hands-on work, travel, and seeing the direct impact of their efforts on construction sites. As a Field Service Technician, you’ll install, support, and optimize cutting-edge Topcon Machine Control systems, working directly with contractors and equipment operators. The role offers a clear growth path, paid training, and opportunities to build customer relationships.

Why This Role Stands Out

• Hands-on, field-based work on real construction equipment
• Travel-focused role with variety, typically home on weekends
• Clear growth path into advanced technical roles, senior technician, training, or sales support
• Paid training and mentorship—no prior machine control experience required
• Direct customer interaction—build relationships and become a go-to problem solver
• Cutting-edge technology in a growing construction retail environment

Responsibilities

• Install and service Topcon Machine Control systems on:
  • Dozers
  • Motor Graders
  • Excavators
  • Skid Steers
  • Compactors
  • Pavers and Curb Machines
• Troubleshoot complex hardware, software, hydraulic, and electronic systems to improve machine accuracy and performance
• Research and diagnose technical issues to identify effective solutions
• Provide pre- and post-sale technical support for customers and sales teams via:
  • On-site visits
  • Phone
  • Email
  • Remote support tools
• Represent the company professionally at customer job sites and build long-term relationships
• Work outdoors in varied conditions: rain, heat, and cold are part of the job

Requirements

• Strong mechanical and technical aptitude
• Comfort troubleshooting electro-mechanical, hydraulic, and electronic systems
• Customer-first mindset with strong communication skills
• Quick learner who enjoys mastering new technology
• Intermediate computer skills (software navigation, diagnostics, documentation)
• Physically capable of:
  • Climbing onto large equipment
  • Lifting up to 75 pounds
• Willingness to travel as needed (travel fluctuates based on business demands)
• Valid Driver’s License with a clean driving record

Qualifications

• High school diploma or trade school preferred
• Field experience or prior work with:
  • Heavy equipment
  • Construction machinery
  • Automotive, diesel, electrical, or mechanical systems
• Experience with machine control installations is a plus but not required
• Willingness and aptitude to learn heavy equipment operation and advanced technology

Growth & Career Development

• Ongoing technical training
• Exposure to advanced construction technology
• Opportunities to advance into senior technician, trainer, or sales engineering roles
• A respected position within a growing construction retail organization

Pay

Expected Base Pay Range: $28.00 to $34.00 hourly.

Benefits

• Comprehensive benefit package including:
  • Medical, dental, vision, life insurance, and disability insurance
  • Tax-saving spending accounts
  • 401(k) plan with employer match
  • Tuition reimbursement
• Paid company holidays
• Paid personal time off and paid sick time (meets or exceeds state/local requirements)