Field Service Technician

About the role

TOMRA of North America is recruiting for a Field Service Technician to repair and maintain our machines in the Cedar Rapids, IA region. The Field Service Tech will be responsible for traveling to various retail customer locations to analyze, test, troubleshoot, repair, or rebuild the mechanical and electrical components of our reverse vending machines which accept recyclable containers from customers. Candidates will need to possess strong customer service skills and the ability to interact with customers and consumers as well as intercompany departments.

Responsibilities

• Travel to retail customer locations to analyze, test, troubleshoot, repair, or rebuild mechanical and electrical components of reverse vending machines

Requirements

• Mechanical: Ability to troubleshoot and repair or replace machine components
• Electrical: Troubleshoot and replace electrical components; diagnose and repair electrical failures and faults
• Physical: Use hands to assemble, disassemble and repair mechanical components; regularly lift up to 50 lbs.; frequently push/pull up to 150 lbs.
• Superb customer service and communication skills
• Proficient with laptops and Windows OS
• Excellent safety record at previous employers
• Valid Driver’s License

Benefits

• Medical
• Dental
• Vision
• 401K (or Pension for Union Regions)

Pay

$24.15 an hour

Schedule

7:00 AM – 3:30 PM, Tuesday through Saturday; Sunday and Monday off

We provide you with a company vehicle.