Field Service Technician

TOMRA of North America is a top international reverse vending and recycling company. At TOMRA, transformation is at the heart of everything we do. We transform ideas and technology to create intelligent and pioneering tools to support a sustainable future.

About the role

TOMRA North America is looking for a Field Service Technician in Taunton, Massachusetts. This role involves traveling to various retail customer locations to analyze, test, troubleshoot, repair, or rebuild the mechanical and electrical components of our reverse vending machines that accept recyclable containers from customers. Strong customer service skills and the ability to interact with customers, consumers, and internal departments are essential.

A company vehicle is provided for this role.

Responsibilities

• Travel to customer locations to service reverse vending machines.
• Analyze, test, troubleshoot, repair, or rebuild mechanical and electrical components.
• Interact with customers, consumers, and internal teams to provide excellent service.
• Diagnose and repair electrical failures and faults.
• Maintain a strong focus on safety and customer satisfaction.

Requirements

• Mechanical ability to troubleshoot and repair or replace machine components.
• Electrical skills to troubleshoot and replace electrical components.
• Proficiency with laptops and Windows OS.
• Excellent safety record at previous employers.
• Valid driver’s license.

Qualifications

• Superb customer service and communication skills.
• Ability to diagnose and repair mechanical and electrical failures.
• Physical ability to use hands for assembling, disassembling, and repairing components.
• Must be able to regularly lift up to 50 lbs. and frequently push/pull up to 150 lbs.
• Weekend availability is required (rotating Saturday/Sunday with a comp day during the week).

Pay

$22.00 an hour (paid training included).

Schedule

7:00 AM – 3:30 PM, Monday through Friday, with rotating weekends (alternating Saturday/Sunday). Schedules may change according to customer needs.

Benefits

• Medical
• Dental
• Vision
• 401K (or Pension for Union Regions)