Jobs · Engineering

Field Service Technician

Thermon · Morristown, TN · 1 mo ago
RemoteRemoteEngineeringFull-time

Responsibilities

  • Perform new unit start-ups at customer locations, nationwide and worldwide, on Vapor Power steam generators and thermal fluid heaters.
  • Assist customers and service technicians with troubleshooting of controls and circuits.
  • Provide field service to customers at their locations on Vapor Power steam generators and thermal fluid heaters.
  • Conduct burner combustion and operation testing on production units at the factory prior to shipping.
  • Provide phone support to customers when assistance is needed.
  • Complete weekly trip reports and send email or phone calls as needed to determine how to fix customer issues.
  • Write technical documents and descriptions of the operation of electrical circuits, including electrical system descriptions and operating instructions to be used in instruction manuals provided to customers.

Requirements

  • Experience with writing, loading, editing, and troubleshooting programs for PLC controllers and HMI devices, preferably using RS Logix500.
  • 3 years working with PLC and HMI devices preferred.
  • Experience with Siemens and Allen Bradley controllers is preferred.
  • Must have excellent electrical and mechanical trouble-shooting skills.
  • 3 years' work experience in fields related to the required skills and preferred education.
  • Must be able to read and follow electrical wiring diagrams and piping diagrams.
  • Experience with hydraulic and pneumatic systems and devices.
  • Experience servicing boilers, burners and steam generating equipment is helpful.
  • Must be comfortable using hand tools, test meters, and a combustion analyzer to set the fuel/air ratio of fired burners.
  • HVAC background helpful.

Skills

  • Proficient in troubleshooting of electrical and mechanical devices.
  • Comfortable using hand tools, test meters, and a combustion analyzer.
  • Good communication skills, both written and verbal.
  • Experience with writing technical documents and operating instructions.

Qualifications

  • B. S. Degree or A. S. Degree in an Engineering Technology field is a plus.
  • Equivalent/related military training focusing on servicing hydraulic and pneumatic systems and devices, combined with electrical troubleshooting will be considered.

Physical Requirements

  • Prolonged periods of standing or walking.
  • Must be able to lift up to 50 pounds at times.
  • Must be able to access and navigate all areas in the facility and access all machinery.

Benefits

  • Bonus eligibility.
  • Medical, Dental, and Vision coverage.
  • Short-Term and Long-Term Disability coverage.
  • Life Insurance.
  • 401k with Company Match.
  • Paid Time Off.

Pay

Compensation is commensurate with experience.

Schedule

The position requires extensive travel; approximately 80% - 90% overall, U.S. 70% and overseas 20% or less. Generally, field trips last less than 5 days and we try most times to be completed during the work week. Travel by air or driving as required based on distance.

Company Credit Card, Tools, Test Instruments, and Laptop

Company credit card, tools, test instruments, and laptop will be issued.

Equal Opportunity Statement

Vapor Power International, LLC and VPI Precision Boilers, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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