Field Service Technician

Key Responsibilities

• Provide field service repairs, training and installations as scheduled.
• Train customers on proper operation, maintenance and safety rules of customer equipment. Participate in internal training in order to maintain technical expertise and proficiency on applicable/new equipment and applications.
• Aid production with final machine testing and checkout. Coordinate development activities/upgrades for updating & improving machine functionality.
• Support customers, Customer Service and Sales, and support all aspects of operating controls systems, equipment and machinery. Interact with Sales Managers/Project Managers on customer equipment concerns & updates.
• Work in tight quarters; on top and underneath equipment and stand, stoop, kneel and bend continuously (approx. 66%). Lift up to 50 lbs on a regular basis.
• Travel extensively on short notice in North America, Canada as well as worldwide. Approximately 90% travel required. Close proximity (within an hour) of a major metropolitan airport is essential.
• Submit to safety, background, and drug/alcohol testing as required by customer(s), and if required, must be able to don personal protective equipment.