Field Service Technician

Principal Responsibilities And Duties

• Diagnose and repair equipment, to include liquid propane, gas, and diesel engines, electric motors, transmissions, drive axles, differentials, hydraulic systems, brake systems, steering systems, electrical systems, lifting systems, etc.
• Rebuild and/or repair all components and systems on a variety of rental equipment
• Properly block, chock and chain equipment, and disassemble equipment as needed to facilitate major component removal and repair
• Perform routine and operational maintenance to ensure that equipment continues to run according to manufacturer’s specifications
• Perform diagnostic troubleshooting and failure analysis on all components and systems
• Perform equipment inspections to identify potential problems and safety concerns
• Complete basic and advanced technical training as assigned
• Maintain parts and supplies needed for job completion
• Maintain company vehicle cleanliness and ensure vehicle is in safe operating condition; complete vehicle checklist as required
• Maintain a culture of safety & participate in all safety meetings
• Perform other related duties as assigned

Basic Knowledge & Competencies

• Excellent customer service skills
• Thorough knowledge of all equipment & operations that apply to the branch
• Excellent mechanical aptitude, technical knowledge and problem-solving skills
• Good verbal and written communication skills

Previous Experience/Education

• A high school diploma or GED equivalent required
• Mechanical or trade school certificate preferred
• 3+ years’ experience in equipment repair or related industry
• Ability to read precision instruments such as micrometers, dial indicators, bore gauges, etc.
• Welding and/or fabrication skills and/or experience preferred

Physical Requirements

• Standing, walking, lifting, twisting and bending on a frequent basis
• Ability to lift up to 75 pounds
• Must furnish own tools
• Availability to work 24/7 on-call schedule as needed
• 100% travel to customer sites

Competitive Benefits

• 401(k)
• Tuition Reimbursement
• Tool Allowance
• Safety Boot Program
• Employee Assistance Program (EAP)
• Employee Stock Ownership Program (ESOP)
• Hands On and Virtual Training
• Paid Holidays
• Paid Time Off (PTO)
• Quarterly Performance Bonus