Field Service Technician

About the role

Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus. We provide nationwide, on-site service to businesses in various industries such as financial, manufacturing, transportation, and healthcare.

Secur-Serv is headquartered in Omaha, NE, and serves customers throughout the continental United States and Canada. Join us because we are committed to professional and personal growth, offering training, tuition reimbursement, and a comprehensive benefits package including medical, dental, vision, life insurance, and disability coverage.

Responsibilities

• Travels to customer locations via company vehicle to diagnose, repair, and/or replace computer hardware in accordance with service agreements.
• Manages preventative maintenance schedule in a timely and efficient manner.
• Assists other territories and technicians as needed, which may include travel to other metropolitan areas.
• Takes ownership of meeting customers' business needs.
• Captures updates, status, and completion information to manager, sales, technical support, call center, and customer via voicemail, use of wireless call processing system, or in-person communication.
• Manages parts inventory in accordance with established guidelines.
• Sets up required paperwork in a timely, efficient, and complete manner.
• Might be asked to train new technicians in an on-the-job manner.

Requirements

• Two or more years related experience and/or training.
• Able to successfully attend training in Headquarters and/or outside schools to keep abreast of new technology and hardware product developments.
• Valid and current state Driver's License.
• Self-motivated and able to work effectively under minimal supervision.
• Knowledge/Skills/Abilities:
  • Ability to diagnose equipment operational errors and product failures.
  • Must be able to problem solve, think analytically, and be attentive to detail.
  • Good verbal communication skills for interaction with customers.
• Physical Demands:
  • Regularly required to stand, walk, sit, talk, write, and hear.
  • Reach with hands and arms and stoop, kneel, bend, crawl, push/pull, twist and turn.
  • Frequently lift and/or move up to 25 pounds.
  • Occasionally lift and/or move up to 50 pounds.
  • Must be able to meet all physical requirements up to eight hours per day.
• Able to travel overnight 5-10%.
• Absolutely no drug or alcohol use.

Qualifications

• Absolutely no drug or alcohol use.
• Absolutely no criminal record.
• Absolutely no history of violence.
• Absolutely no history of harassment.
• Absolutely no history of discrimination.
• Absolutely no history of fraud.
• Absolutely no history of theft.
• Absolutely no history of embezzlement.
• Absolutely no history of cybercrime.
• Absolutely no history of hacking.
• Absolutely no history of identity theft.
• Absolutely no history of cyberbullying.
• Absolutely no history of cyberstalking.
• Absolutely no history of cyberextortion.
• Absolutely no history of cyberterrorism.
• Absolutely no history of cyberwarfare.
• Absolutely no history of cyberespionage.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.
• Absolutely no history of cybercrime.