Field Service Technician

Key Responsibilities

• Execute preventive and corrective maintenance activities at customer facilities according to Sécheron standards.
• Implement retrofits and modernization projects in collaboration with internal teams and customers.
• Provide supervision of installation, testing, commissioning and occasionally customer trainings on Sécheron equipment.
• Execute audits of existing equipment.
• Elaborate technical intervention reports and templates.
• Support Sales Engineers on substation surveys on site interventions.
• Support Sales team with the elaboration of repair quotations.
• Promote proactively new service centered business opportunities during customer visits, such as spare parts sales, repairs, on-site services, retrofits, trainings, etc.

Requirements

• Bachelor’s degree in electrical engineering; or relevant technical experience will also be considered.
• Field Service background in the field of installation, testing and maintenance of electrical equipment with custom electro-mechanical solutions.
• Prior experience in power distribution, switchgear manufacturing, or similar roles (3+ years preferred).
• Familiarity with DC power systems (Low Voltage and Medium Voltage up to 3kV).
• Minimum requirement: High school diploma or GED combined with industry experience.
• Safety training and certification including OSHA card, current basic first aid and CPR certification.
• Systematic way of working, hand-on approach.
• Strong customer orientation, good communication skills and the ability to move within the customer organization.
• Excel and MS Office Suite (Office 365) user level knowledge.
• Self-motivated, team-oriented, and adaptable in complex technical environments.
• Ability to analyze technical requirements and create clear, accurate solutions.
• Domestic travel: up to 80%.
• Occasional international travel.
• Availability to go for a 4-6 week onboarding at the company’s European production plant.
• Field Service experience on DC traction substations (Advantageous).