Field Service Technician

About the role

As a Field Service Technician at RDO Equipment Co., you’ll be the trusted expert customers count on in the field. We’re looking for a self-starter with strong heavy equipment experience and a passion for delivering top-tier service. You’ll be supported by a team that values your initiative and gives you the tools to succeed.

Responsibilities

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer’s site.
• Use troubleshooting skills: Identify and resolve issues efficiently and independently.
• Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.

Requirements

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Benefits

• Up to $5,000 Sign‑On Bonus (limited time offer for experienced diesel technicians).
• Profit‑sharing program.
• Tool reimbursement program.
• Comprehensive benefits package supporting well‑being.
• Opportunity to participate in a career path program that gives you autonomy to manage your own career.
• Company lives by its core values; they guide how we work, grow and lead.
• Safety committee with representation from all departments; safety huddles and meetings for input.
• Training and development: prioritized John Deere training to understand latest technology.
• Work hard, play hard: team lunches and group outings.
• Tight‑knit group: team activities such as fishing trips.

Pay

$34 – $51+ per hour