Field Service Technician

Basic Functions And Responsibilities

• Performs basic diagnostic and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products, focusing on diesel engines and Compact Construction Equipment.
• Responsible for the disassembly, assembly, and repair of components and machines.
• Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments.
• Reports any additional work required on equipment to the Service Manager, for proper and safe operation by the customer.
• Participates in all training programs as directed by the Service Manager.
• Accounts for all time and for all materials used in performing work duties.
• Maintains a clean work area and performs work in a neat and orderly fashion.
• Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use.
• Follows all safety rules and regulations in performing work assignments.

Experience, Skills, And Knowledge Requirements

• A High School Diploma or equivalent experience required.
• 1+ year(s) of experience performing service repairs, prefer diesel engines and compact construction equipment work experience.
• Proficient knowledge of engines, transmissions, electrical systems and/or hydraulic systems.
• Ability to write diagnosis and work completed on routine reports (repair orders).
• Ability to use personal computer and various types of diagnostic equipment.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures.
• Ability to speak effectively one-on-one with customers.
• Ability to operate vehicles and equipment used for diagnostic purposes.
• Valid driver’s license required for potential driving situations.
• Ability to operate a forklift, preferred.

Physical Demands

• Weight Requirements: Lifting up to 50 lbs.
• Mobility: Squatting, bending, lifting, reaching, twisting, standing, and sitting
• Visual: Working with PC, smart devices, and close detailed work
• Driving: Occasional – Short and long distances
• Dexterity: Ability to grasp and manipulate standard tools and office equipment
• Noise: Medium to High

Pay

Our employees receive a total annual salary that consists of competitive base wages and a structured bonus program.

Schedule

In addition, Quality Equipment provides significant paid training and opportunities for professional and personal development. Our goal is for our employees to reach their full potential.