Field Service Technician

About the Role

Prinsco is looking for a Field Service Technician who values safety, teamwork, and solving problems in real time. This role supports plant operations by installing, maintaining, and repairing equipment while helping ensure reliable and safe production across locations. The right person enjoys hands-on technical work, learning new systems, and supporting others. You will work closely with plant teams to troubleshoot issues, improve equipment performance, and support continuous improvement through dependable field support. This role is ideal for someone who combines strong mechanical and technical skills with a service mindset and a commitment to our mission to care, to contribute, and to solve.

This role reports to the Field Service Manager.

Responsibilities

• Support the installation, repair, and maintenance of production machines and plant equipment.
• Perform scheduled maintenance and repairs of production equipment.
• Complete emergency/unscheduled repairs of production equipment as assigned.
• Detect potential equipment failures, perform diagnostics, and take corrective or preventative action.
• Provide oversight (verbally and/or onsite) for maintenance functions, preventative maintenance, or troubleshooting equipment that is not functioning properly or has broken down.
• Provide production and/or equipment training at assigned plants.
• Read and interpret equipment manuals and work orders to perform required maintenance and service.
• Support and assist in safety improvement projects at assigned plants.
• Provide input with technological and equipment advancement opportunities.
• Identify and recommend changes to equipment or processes to improve safety and/or efficiency.
• Support equipment and process upgrades for new production methods or products.
• Complete electrical work as per job requirements and training under NFPA 70E electrical and arc flash requirements.
• Focus on cross-training, continuous learning, and improvement.
• Complete other duties as assigned.

Requirements

• Secondary degree preferred, with a minimum of one year of manufacturing experience required.
• Experience in extrusion strongly preferred but not required; experience in hydraulic, pneumatic, mechanical, and industrial systems required.
• Strong electrical knowledge required under NFPA 70E electrical standard (training will be provided).
• Experienced in cutting and welding (MIG, TIG, wire, plasma) strongly preferred.
• Forklift experience preferred with the ability to achieve a forklift certification.
• Strong influencing skills with the ability to communicate verbally and in writing with all levels of the organization.
• Highly organized and detail-oriented with the ability to analyze data, facts, and drawings to support valid conclusions and solve practical problems.
• Ability to deal with a variety of concrete variables in situations where only limited standardization exists.
• Proficient with MS Office products and drafting software (SolidWorks and/or AutoCAD).
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to meet the physical requirements of the job:
  • Lift up to 50 lbs. for 1/3 of the day and 75 lbs. less than 1/3 of the workday.
  • Using hands and reaching with hands/arms for over 2/3 of the workday.
  • Standing, walking, climbing or balancing, stooping, kneeling, crouching, or crawling for over 2/3 of the workday.
  • Distance vision (clear vision at 20 feet or more), peripheral vision, depth perception, and the ability to differentiate colors.
• Ability to work in a production environment that is not temperature-controlled and occasionally in varying outdoor weather conditions.
• Ability to work in a loud noise environment.
• Valid driver's license and clean driving record, with the ability to obtain a DOT medical card.
• Flexible travel up to 50%.