Field Service Technician

Essential Duties

• Follow all safety rules and regulations in performing work assignments.
• Diagnose problems and determine what repairs are needed.
• Continuously develop skills in disassembly, assembly and repair of components and machines.
• Perform all service tasks as assigned by the Service Manager or Service Writer/Shop Foreman.
• Prepare all reports and forms required in conjunction with job assignments.
• Prepare legible, accurate and detailed records of work as it is performed.
• Document unusual or excessive time requirements for unforeseen problems.
• Report any additional work recommended and/or required on equipment to the Service Manager for notification to customer or sales department.
• Maintain a clean work area and perform work in a neat and orderly fashion.
• Maintain and care for all shop tools, machines and equipment, company assigned vehicle and report any additional special tools needed to Service Manager.
• Accountable for completing/performing all work as stated.
• Always conduct self to present a professional image of the dealership.
• Promote dealership growth thru suggestive selling of parts and service.
• Accountable for completing/performing all work as stated.
• Proactively works with other employees and departments to give the customer a positive experience in ways that promote respect and teamwork.

Job Qualifications

• Must have 2–4-years of minimum Heavy Equipment Mechanical Experience.
• Must hold valid DOT and/or Medical Card Credentials.
• Heavy Equipment Dealer certifications perferred.
• Minimum CDL B preferred.
• Must be willing and able to travel 50%-100% of the time.

Work Environment

• Monday–Friday, 7:00AM- 4:00 PM (shift is as needed, with overtime, possible weekends as needed)
• Outdoor Environment and potential exposure to industrial environments
• The noise level in the work environment is moderate to loud

Physical Requirements

• Bending, reaching, twisting, pulling, kneeling and lifting are continuous essential functions of the job.
• Will lift from 1-75 pounds from floor to five feet level and team lift heavier items
• Normal physical agility is a must
• Requires the use of both hands