Field Service Technician

Essential Duties And Responsibilities

• Responsible for repairs and adjustments which may include such tasks as replacing glass or installing items such as window shades, blinds, muntin’s and roll screens.
• Responsible for the preparation of field reports on product problems, collection of COD receipts and maintenance of service order and billing paperwork.
• Awareness of service-related issues and the administration is a critical backbone to the support function of this position.
• Responsible for preparation and clean up of work area with careful attention to courtesy toward the homeowner's belongings and surroundings.
• Additional duties as specified by management.
• Ensuring quality customer service.
• Responsible for driving a company vehicle.

Qualifications

• Knowledge of residential construction.
• Prior Windows and Doors experience.
• Ability to use hand tools.
• Must be able to work from ladders and scaffolding.
• Candidates must be neat in appearance, a good listener, and good communication skill for direct customer contact.
• A valid driver’s license and clean driving record is required.

Education/Experience

• 1-2 years of related education/ experience, particularly in the area of building materials or construction.
• High School graduate required.
• Computer experience preferred.

Benefits

• Competitive Compensation
• 401K/ 401K matching- 50% up to 6% after 1 year of employment
• Profit Sharing
• Insurance (Medical, Dental, and Vision)- First of the month after 30 days of employment
• 9 Paid Holidays
• Vacation/ PTOL
• Life Insurance
• Tuition Reimbursement
• Company vehicle provided.
• Tools provided.

Schedule

• Monday to Friday
• No nights
• No weekends
• 8- 9 hour days