Field Service Technician

Essential Duties And Responsibilities

• Responsible for repairs and adjustments which may include such tasks as replacing glass or installing items such as window shades, blinds, muntin’s and roll screens.
• Responsible for the preparation of field reports on product problems, collection of COD receipts and maintenance of service order and billing paperwork.
• Awareness of service-related issues and the administration is a critical backbone to the support function of this position.
• Responsible for preparation and cleanup of work area with careful attention to courtesy toward the homeowner's belongings and surroundings.
• Additional duties as specified by management.
• Ensuring quality customer service.
• Responsible for driving a company vehicle.

Qualifications

• Knowledge of residential construction
• Prior Windows and Doors experience
• Ability to use hand tools
• Must be able to work from ladders and scaffolding
• Good communication skill for direct customer contact
• A valid driver’s license and clean driving record is required

Education/ Experience

• 1-2 years of related education/ experience, particularly in the area of building materials or construction
• High School graduate required
• Construction experience is a plus
• Computer experience preferred

Benefits

• Competitive Compensation
• Insurance (medical, dental, vision)- First of the month after 30 days of employment
• 401(k)/ 401(k) matching- 100% of the first 1% and 50% of the next 5% after 1 year of employment
• Profit sharing 10
• Paid Holidays
• Vacation/ PTO
• Life Insurance

About

Our People- Here you will work side by side with very knowledgeable people in the industry and build relationships that last.

Check out our website and see if Pella will be a great fit for you!

Company Website

Pella Windows & Doors of the Carolinas and Southwest Virginia is an equal opportunity employer. The company does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or other protected statuses as applicable by local, state, and federals laws.